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Lexus of Towson - Service Center

Towson, MD

4.8
183 Reviews

183 Reviews of Lexus of Towson - Service Center

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May 09, 2024

Good work on my high mileage vehicle Explanations of service were very easy to understand More

by Eric.kaufman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 09, 2024 -

Lexus of Towson responded

Eric, it was our pleasure to assist you. Thank you from all of us here at Lexus of Towson!

April 17, 2024

Lexus of Towson I highly recommend them. I appreciate them because they are very knowledgeable and experience when ever I come in for service. More

by Rodneyj5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Woods
Apr 18, 2024 -

Lexus of Towson responded

Rodney, we're glad to know that you've had positive experiences with our knowledgeable team at Lexus of Towson. We appreciate your recommendation and are here for any of your future needs!

April 06, 2024

Great experience as always. Andrew does a really great job and his communication to the customer is the best that we have experienced. We have done many service visits with Toyo More

by GBurton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woo
Apr 08, 2024 -

Lexus of Towson responded

We're delighted to know that Andrew and our team at Lexus of Towson have consistently provided you with top-notch service. We strive for excellence in communication and professionalism, so it's great to see we hit the mark! Thanks for your continued support!

March 04, 2024

Very clean and friendly environment Ms Wood was extremely helpful explaining everything in detail so I could understand More

by Firstlady0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Wood
Mar 04, 2024 -

Lexus of Towson responded

We're glad to know you found our environment at Lexus of Towson clean and friendly, and that Ms. Wood was able to assist in making everything clear for you! Thanks for the positive review!

February 21, 2024

Excellent sales and service. My family has bought 4 cars and my sister just bought a hybrid. Excellent service department. I worked with Scott Daniel yesterday and he was so kind More

by WendyE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Daniels
Feb 21, 2024 -

Lexus of Towson responded

Wendy, we're delighted to know that you and your family have had such positive experiences with us at Lexus of Towson. We'll make sure Scott knows how much his service was appreciated!

February 10, 2024

Always a good experience at the Towson lLexus dealership. The one on one talks about the issue and i love the text. It has video and shows u everything. And it lets u pick what u choose or pass on work u nee More

by R.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 12, 2024 -

Lexus of Towson responded

We're glad to know you appreciate the personalized service and communication at Lexus of Towson. It's great that our video feature is helpful for you! Thanks for sharing your experience with us.

February 08, 2024

My experience was awesome I got all my questions answered. The bathroom, service and parts department clean. More

by Tbracken41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel scott
Feb 08, 2024 -

Lexus of Towson responded

We're glad to know you had an awesome experience at Lexus of Towson and found our facilities clean. Thanks for the positive feedback!

February 06, 2024

I was very pleased with the service there and the woman that was my service person was very nice and helpful as well. I would recommend any one with a Lexus I would recommend them to you. Thank you for you More

by dashia9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tam Emerick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Lexus of Towson responded

We're so glad to know you had a positive experience with our service team at Lexus of Towson. Your recommendation means the world to us! We look forward to assisting you again in the future.

February 01, 2024

Mr kyle Harris is a great asset to your company. Great attitude, very professional and alway keeps the customer informed. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Harris
Feb 01, 2024 -

Lexus of Towson responded

Michael, we're delighted to know that Kyle provided you with such a positive experience at Lexus of Towson. Thanks for taking the time to share your feedback!

January 24, 2024

My Service Consultant, Andrew Woo is the best! He is knowledgeable, professional, and makes me feel comfortable that my vehicle is being well taken care of. More

by kawarfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Jan 24, 2024 -

Lexus of Towson responded

We're delighted to know that Andrew ensured your visit went smoothly! Thanks for trusting the Lexus of Towson Team with your vehicle - it means a lot. Until next time, drive safely!