Lexus of Towson - Service Center

Polite and professional staff. Service was quick. My vehicle was clean and ready within a couple of hours Service was quick. My vehicle was clean and ready within a couple of hours More

I had the pleasure of having Brandon Scott assist me. He was very professional kept me informed as to what was going on with my truck. He answered any questions I had . Thank you for all your help Brand He was very professional kept me informed as to what was going on with my truck. He answered any questions I had . Thank you for all your help Brandon. He was super nice! More

I received excellent service at Lexus of Towson. Matthew, my service tech was very friendly and knowledgeable. He provided a list of recommended services that should be performed, based on the milea Matthew, my service tech was very friendly and knowledgeable. He provided a list of recommended services that should be performed, based on the mileage of the car, as well as the cost of those services. My car was ready when promised. I visited the parts department also for some touch-up paint and received excellent service. Overall, I had a pleasant experience. Keep up the good work. More

Efficient check in. Quality work. Clerical screw up delayed pick up. Curious that break pads weren’t in stock but they did arrive next day. Quality work. Clerical screw up delayed pick up. Curious that break pads weren’t in stock but they did arrive next day. More

Scott Johnson is the VERY BEST SERVICE SPECIALIST! !! He’s so friendly. So helpful! Thanks Scott!! !! He’s so friendly. So helpful! Thanks Scott!! More

Great service, staff and clean area. Vehicle service done in timely manner. Vehicle repair status update provided Vehicle service done in timely manner. Vehicle repair status update provided More

Lexus of Towson have wonderful service. Always helpful and any questions I may have Always get a response. Always helpful and any questions I may have Always get a response. More

Matthew at Lexus of Towson treats me as if I am his only customer. He is prompt, honest, attentive, and has answers to my questions before I ask. My RX and I are in good hands with Matthew at Lexus of Tows customer. He is prompt, honest, attentive, and has answers to my questions before I ask. My RX and I are in good hands with Matthew at Lexus of Towson. More

The service department is awesome. The guest lounge is comfortable and spacious. My service representative, Matt Wagner, was professional, friendly and kept me informed throughout the The guest lounge is comfortable and spacious. My service representative, Matt Wagner, was professional, friendly and kept me informed throughout the process. Overall, my experience was great and I will definitely come back and ask for Matt specifically! More

They are great to work with — they always have a loaner ready for me. Work is completed in the time window estimated. They do not try to sell more than I need. ready for me. Work is completed in the time window estimated. They do not try to sell more than I need. More