Lexus of Towson - Service Center

Scott cured my problem over the phone!! Rear view mirrors would not retract and he gave me the right procedure to set them up. Don't know why they failed in the first place since they had worked fine for th would not retract and he gave me the right procedure to set them up. Don't know why they failed in the first place since they had worked fine for the entire year I have owned the car!!! More

I am very pleased with the services that I receive at Lexus of Towson. My advisor, Scott Johnson, does an excellent job of helping me to keep my car in safe and outstanding working condition. He is alwa Lexus of Towson. My advisor, Scott Johnson, does an excellent job of helping me to keep my car in safe and outstanding working condition. He is always professional, attentive, and willing to answer all of my questions. More

Andrew Woo was great, the dealership continues show their strong understanding of positive customer service and it's importance. strong understanding of positive customer service and it's importance. More

Friendly Communication schedule Close to the house Service was good getting another car was wonderful Service was good getting another car was wonderful More

Service is an amazing customer focus experienceMy Service is an amazing customer focus experience My service consultant is consistently outstanding in professionalism, guidance to best solution, and Service is an amazing customer focus experience My service consultant is consistently outstanding in professionalism, guidance to best solution, and always always feeling i’m in very capable hands. Andrew and Lexus of Towson always delivers as promised and never do i feel pressured or over-sold. More

Customer service is excellent-Andrew Woo goes above and beyond to help his customers. His hard work is truly appreciated. beyond to help his customers. His hard work is truly appreciated. More

The best service experience I have encountered in a long time. The service consultant Andrew Woo is very attentive, pleasant and professional. I highly recommend taking your vehicle to them for service. time. The service consultant Andrew Woo is very attentive, pleasant and professional. I highly recommend taking your vehicle to them for service. More

Great dealership and great service. Always satisfied and service technician is very helpful. Years experience. service technician is very helpful. Years experience. More

Good service!!Good people repair completed on time . Loaner car clean and it was nice to drive a newer car Loaner car clean and it was nice to drive a newer car More

Always polite... informative..prompt and dependable!! The service department ( Scott) gets five stars! This is our 3rd Lexus.. looking for our 4th! service department ( Scott) gets five stars! This is our 3rd Lexus.. looking for our 4th! More