Lexus of Towson - Service Center

Great service , friendly & professional, very clean facility both showroom & service. Service rep was very professional & explained all of the services. She listened like she really cared which is imp facility both showroom & service. Service rep was very professional & explained all of the services. She listened like she really cared which is important to me & I believe this is important to all customers. More

They were timely for my appointment. Had already set me up for loaner vehicle. Work was done accurately and in a timely fashion. up for loaner vehicle. Work was done accurately and in a timely fashion. More

We have been dealing with Scott Johnson for over 15 years and have always been pleased with our service and have always been pleased with our service More

Excellent service today and completed ahead of schedule. Even at time for the car wash. Nice going Thank you Ed schedule. Even at time for the car wash. Nice going Thank you Ed More

They are very accommodating for service times and options. Nice open space for waiting. Great experience! options. Nice open space for waiting. Great experience! More

Lexus of Towson always provide the utmost care and service in my vehicle and providing outstanding customer service until I am fully satisfied service in my vehicle and providing outstanding customer service until I am fully satisfied More

Very professional and pleasant experience from check-in to pick-up. Very knowledgeable staff from all contact. to pick-up. Very knowledgeable staff from all contact. More

James was very knowledgeable and helpful. He stayed in contact and kept to the time commitment for getting the car complete. contact and kept to the time commitment for getting the car complete. More

Scott cured my problem over the phone!! Rear view mirrors would not retract and he gave me the right procedure to set them up. Don't know why they failed in the first place since they had worked fine for th would not retract and he gave me the right procedure to set them up. Don't know why they failed in the first place since they had worked fine for the entire year I have owned the car!!! More

I am very pleased with the services that I receive at Lexus of Towson. My advisor, Scott Johnson, does an excellent job of helping me to keep my car in safe and outstanding working condition. He is alwa Lexus of Towson. My advisor, Scott Johnson, does an excellent job of helping me to keep my car in safe and outstanding working condition. He is always professional, attentive, and willing to answer all of my questions. More