Lexus of Towson - Service Center

Andrew is a great service representative. He always goes the extra mile in working with customers. I would recommend Andrew to any person who comes to Lexus of Towson to ask for Andrew. He always goes the extra mile in working with customers. I would recommend Andrew to any person who comes to Lexus of Towson to ask for Andrew. More

Customer Service representatives was Kyle. I had an issues with my back tire on my RX 350. When I got there he immediately addressed the situation. He got me into a loaner vehicle that was ava I had an issues with my back tire on my RX 350. When I got there he immediately addressed the situation. He got me into a loaner vehicle that was available. So I won't be held up from taking care of my business. I had on my schedule for that day...Every time I go in for service for my truck. The staff is always polite, and the process is smooth. The environment is a welcoming friendly and always has excellent customer services. More

Excellent Service I would highly recommend this dealership. Service people are knowledgeable and service staff are courteous. dealership. Service people are knowledgeable and service staff are courteous. More

Service at Lexus of Towson was. very good. Brandon was professional and helpful. He took care of getting the 2nd key fob generated. In addition he had the car cleaned plus had Car very good. Brandon was professional and helpful. He took care of getting the 2nd key fob generated. In addition he had the car cleaned plus had Carlos a technical person answer all my questions on operating certain features/controls that I needed some assistance using. Very good experience!!! More

Lexus of Towson makes service a fulfilling experience at a reasonable price. I am confident my Lexus will run without issues for the next six months. a reasonable price. I am confident my Lexus will run without issues for the next six months. More

Very good service from Brandon, my service advisor and love how my car is so clean when I get it back. Very nice, clean waiting room. love how my car is so clean when I get it back. Very nice, clean waiting room. More

Andrew WOO is wonderful and highly knowledgeable. I enjoy working with him, and he is always so very pleasant and helpful!!! I enjoy working with him, and he is always so very pleasant and helpful!!! More

I have always had a good experience with this dealership and I intend to continue. and I intend to continue. More

Monique is an excellent and knowledgeable Service Advisor who went above and beyond to ensure that my concerns were addressed. my only concern was the cleanliness of the loaner vehicle that was provided. The who went above and beyond to ensure that my concerns were addressed. my only concern was the cleanliness of the loaner vehicle that was provided. The outside of the car was filthy, and the inside of the car needed to be vacuumed. Because I was in a rush for work. I did not have time to wait for another vehicle. More

Brandon Scott, the service advisor is absolutely amazing. I rate him 100 out of 100. He is a great part of the Len Stoler Lexus team. I rate him 100 out of 100. He is a great part of the Len Stoler Lexus team. More