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Lexus of Towson - Service Center

Towson, MD

4.8
183 Reviews

183 Reviews of Lexus of Towson - Service Center

Sort by
December 10, 2024

Excellent Service I would highly recommend this dealership. Service people are knowledgeable and service staff are courteous. More

by mstoltz1
Recommend Dealer
Yes
Employees Worked With
Courtney Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ferg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Lexus of Towson responded

Thank you for recommending Lexus of Towson! We're delighted to hear that our knowledgeable and courteous service team made a positive impression. We look forward to serving you again in the future!

December 10, 2024

Service at Lexus of Towson was. very good. Brandon was professional and helpful. He took care of getting the 2nd key fob generated. In addition he had the car cleaned plus had Car More

by two_aces
Recommend Dealer
Yes
Employees Worked With
Brandon Scott.
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Dec 11, 2024 -

Lexus of Towson responded

We're delighted to hear that Brandon and Carlos provided you with such a positive experience at Lexus of Towson! It's great to know they were able to assist with your key fob and answer all your questions. Thank you for sharing this feedback, we appreciate it!

December 03, 2024

Lexus of Towson makes service a fulfilling experience at a reasonable price. I am confident my Lexus will run without issues for the next six months. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 04, 2024 -

Lexus of Towson responded

Ken, we're delighted to hear that you had a fulfilling service experience with us at Lexus of Towson. We appreciate your trust and look forward to keeping your Lexus running smoothly!

November 27, 2024

Very good service from Brandon, my service advisor and love how my car is so clean when I get it back. Very nice, clean waiting room. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
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Nov 27, 2024 -

Lexus of Towson responded

Christine, we're delighted to hear that Brandon and the team at Lexus of Towson provided you with excellent service. It's great knowing your car was returned spotless and that you enjoyed our waiting area! Thank you for sharing your experience!

November 11, 2024

Andrew WOO is wonderful and highly knowledgeable. I enjoy working with him, and he is always so very pleasant and helpful!!! More

by Lori Antkowiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh barley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of Towson responded

Lori, we're delighted to hear that Andrew provided such a pleasant and helpful experience at Lexus of Towson! Thank you for sharing your positive feedback with us.

November 08, 2024

I have always had a good experience with this dealership and I intend to continue. More

by bellmargaret18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Wagner
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Nov 08, 2024 -

Lexus of Towson responded

We're so glad our team at Lexus of Towson continues to provide 5-star service. Thank you for choosing us!

October 26, 2024

Monique is an excellent and knowledgeable Service Advisor who went above and beyond to ensure that my concerns were addressed. my only concern was the cleanliness of the loaner vehicle that was provided. The More

by JamilaKmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Wood
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Oct 28, 2024 -

Lexus of Towson responded

Jamila, we're delighted to hear Monique provided excellent service at Lexus of Towson. We apologize for the condition of the loaner vehicle and appreciate your feedback; we'll address this with our team to ensure a better experience next time. Thank you for bringing it to our attention!

October 19, 2024

Brandon Scott, the service advisor is absolutely amazing. I rate him 100 out of 100. He is a great part of the Len Stoler Lexus team. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
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Oct 21, 2024 -

Lexus of Towson responded

Steve, we're delighted to hear that Brandon provided you with such exceptional service at Lexus of Towson. Thank you for recognizing his efforts and being a part of our community!

October 15, 2024

Polite and professional staff. Service was quick. My vehicle was clean and ready within a couple of hours More

by rpterry10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 16, 2024 -

Lexus of Towson responded

We're delighted to hear that our team at Lexus of Towson provided you with quick and professional service. Thank you for sharing your experience, and we look forward to serving you again!

September 25, 2024

I had the pleasure of having Brandon Scott assist me. He was very professional kept me informed as to what was going on with my truck. He answered any questions I had . Thank you for all your help Brand More

by sparkle52771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
Report | Print
Sep 25, 2024 -

Lexus of Towson responded

We're delighted to hear that Brandon provided you with professional and informative service at Lexus of Towson. Thanks for sharing your positive experience!

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