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Lexus of Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.8
320 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 320 reviews

October 19, 2023

The dealership has an excellent guest services and delivers the car at the predicted time More

by hstockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 19, 2023 -

Lexus of Towson responded

Thank you for stopping by to leave Lexus of Towson a wonderful review!

October 14, 2023

Easy to schedule appointments. Quick service during appointment. Very professional and helpful at all times. More

by willallen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo and Matt Wagner
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Oct 16, 2023 -

Lexus of Towson responded

We're glad to know that you found our scheduling process easy and the service quick at Lexus of Towson. Thanks for acknowledging our professionalism, we aim to provide 5-star care!

October 11, 2023

Great service! Spotless car! Dropped the car off at 11:15am and it was ready to go by 2:30pm. Terrific people working at Lexus of Towson. More

by Kathleen Novak
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
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Oct 12, 2023 -

Lexus of Towson responded

Kathleen, we're so glad to know you had a great experience with our team at Lexus of Towson. Thanks for the shout-out and for trusting us with your car!

October 10, 2023

Scott Daniels tailored the service to what was needed for the car, a 2015 Lexus RX 350 with 37,000 miles. However, inspection indicated that brake servicing was required, and this was carried out in a reaso More

by bill1815clocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Daniels
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Oct 10, 2023 -

Lexus of Towson responded

We appreciate your feedback and are glad to know that Scott was able to provide you with the necessary service for your Lexus RX 350. Thank you for your business!

October 07, 2023

A pleasure working with Andrew. I greatly appreciated his follow up and updates while waiting for my vehicle More

by johnzski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
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Oct 09, 2023 -

Lexus of Towson responded

We're glad to know Andrew provided you with great service at Lexus of Towson. We appreciate your patience and are happy that the wait was worth it!

September 16, 2023

My advisor was amazing as always. I was kept informed on the service my car was getting and needed. The wait time was exactly what he predicted. More

by Charnicepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
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Sep 18, 2023 -

Lexus of Towson responded

We're glad to know that you had a great experience with our advisor at Lexus of Towson. Keeping you informed and accurate wait times are part of our commitment to excellent service. Thanks for the review!

August 20, 2023

Mr.Gordon C.Kimble is the ultimate professional he makes the car buying experience so smooth caring to the need of the buyer this is the second lexus that I purchased from him and will gladly purchase anoth More

by Allenhodge43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
gordon kimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Lexus of Towson responded

Allen, we're so glad to know that you had a smooth car-buying experience with Gordon at Lexus of Towson! It's always a delight to see customers returning for a second purchase - we look forward to assisting you again in the future!

August 14, 2023

Andrew Woo is very efficient and straight to the point and very understanding...My vehicle was inspected very thoroughly and I was very pleased with the outcome More

by LaShawn Hopt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
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Aug 14, 2023 -

Lexus of Towson responded

We're happy to hear that you enjoyed working with Andrew and our Lexus of Towson team! Thanks so much for sharing this positive feedback.

Aug 14, 2023 -

LaShawn Hopt responded

You are welcome

August 08, 2023

Excellent services. They know what service is appropriate for me . Special thanks to Andrew Woo who always tends to my need and recommend what best services for me. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
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Aug 09, 2023 -

Lexus of Towson responded

Patty, we're glad to know Andrew and our team at Lexus of Towson were able to provide you with excellent service. Thanks for the shout-out!

August 05, 2023

I've been going to Lexus of Towson for years and I'm always impressed with their professionalism More

by jamesecrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 08, 2023 -

Lexus of Towson responded

James, thank you for being a loyal Lexus of Towson customer and leaving a five-star review! We are happy to hear our team continues to deliver top-notch service.

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