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Lexus of Towson

Towson, MD

4.8
326 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 326 reviews

March 16, 2024

This was our first experience with Lexus and this dealership. John Davenport was our sales man. John gave us the utmost respect and acted with integrity and honesty. If it hadn’t been for John we wo More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Davenport
Mar 18, 2024 -

Lexus of Towson responded

Kim, we're so glad to know that John and Christian provided you with a seamless experience at Lexus of Towson. We appreciate your kind words about their patience and efficiency! Enjoy your new 2024 TX!

March 04, 2024

Very clean and friendly environment Ms Wood was extremely helpful explaining everything in detail so I could understand More

by Firstlady0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Wood
Mar 04, 2024 -

Lexus of Towson responded

We're glad to know you found our environment at Lexus of Towson clean and friendly, and that Ms. Wood was able to assist in making everything clear for you! Thanks for the positive review!

February 21, 2024

This is by far the best dealership we have ever bought a car from. Our salesman Mike Crusoe was amazing. He walked us through the entire process and gave us 5 star service. He was excellent when it came to More

by Lisa Ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Caruso
Feb 21, 2024 -

Lexus of Towson responded

Lisa, we're delighted to know that Mike and our team at Lexus of Towson provided you with such a positive experience. We strive for excellence in customer service, and it's great to see this reflected in your review. Enjoy your new car!

February 21, 2024

Excellent sales and service. My family has bought 4 cars and my sister just bought a hybrid. Excellent service department. I worked with Scott Daniel yesterday and he was so kind More

by WendyE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Daniels
Feb 21, 2024 -

Lexus of Towson responded

Wendy, we're delighted to know that you and your family have had such positive experiences with us at Lexus of Towson. We'll make sure Scott knows how much his service was appreciated!

February 12, 2024

My new car purchase of a Lexus GX460 at Lexus of Towson was great. My salesman, Alex Rutere, was most professional. He had product knowledge way beyond what I expected. We had an easy time making a deal. More

by Harry Bowie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX RUTERE
Feb 12, 2024 -

Lexus of Towson responded

Harry, we're delighted to know that Alex and the team at Lexus of Towson made your third car purchase a smooth one. Thanks for sharing about your positive experience with us! Enjoy driving around in your new Lexus GX 460!

February 11, 2024

Josh it’s always excellent make you feel so comfortable in buying a car takes very good care of you More

by linpearson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
josh barley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Lexus of Towson responded

Thanks for highlighting Josh's premier service! It means a lot to have earned your confidence - here's to happy miles ahead! - The Lexus of Towson Team

February 10, 2024

Always a good experience at the Towson lLexus dealership. The one on one talks about the issue and i love the text. It has video and shows u everything. And it lets u pick what u choose or pass on work u nee More

by R.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 12, 2024 -

Lexus of Towson responded

We're glad to know you appreciate the personalized service and communication at Lexus of Towson. It's great that our video feature is helpful for you! Thanks for sharing your experience with us.

February 09, 2024

Second Lexus we have purchased from Greg G. In the last 3-4 months. Great attention to detail when explaining features. No pressure salesman! Appreciate it Greg. More

by jerrymendo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg G.
Feb 12, 2024 -

Lexus of Towson responded

Jerry, we're delighted to know that Greg was able to provide you with a great experience for the second time at Lexus of Towson. We appreciate your kind words and look forward to assisting you in the future!

February 08, 2024

My experience was awesome I got all my questions answered. The bathroom, service and parts department clean. More

by Tbracken41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel scott
Feb 08, 2024 -

Lexus of Towson responded

We're glad to know you had an awesome experience at Lexus of Towson and found our facilities clean. Thanks for the positive feedback!

February 06, 2024

I was very pleased with the service there and the woman that was my service person was very nice and helpful as well. I would recommend any one with a Lexus I would recommend them to you. Thank you for you More

by dashia9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tam Emerick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Lexus of Towson responded

We're so glad to know you had a positive experience with our service team at Lexus of Towson. Your recommendation means the world to us! We look forward to assisting you again in the future.

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