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Lexus of Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.8
326 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 326 reviews

May 31, 2024

Mrs : Monique very Nice , take care very customer’s service and Friendly ! Thank very much give Her 5 Start More

by chicuongusa2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
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May 31, 2024 -

Lexus of Towson responded

We're delighted to hear that Monique provided excellent service during your visit to Lexus of Towson! Thank you for the kind words and support - safe travels!

May 19, 2024

Daniel really went the extra mile to make sure that I was happy and was very professional and polite. He keep me abreast every step of the way. He even escorted me to my car when the work was done. He tol More

by smurrrumse
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
daniel morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Lexus of Towson responded

We're glad to know that Daniel provided you with excellent service at Lexus of Towson! Keeping our customers informed and satisfied is always a priority. Thanks for the review. We appreciate it!

May 09, 2024

Good work on my high mileage vehicle Explanations of service were very easy to understand More

by Eric.kaufman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 09, 2024 -

Lexus of Towson responded

Eric, it was our pleasure to assist you. Thank you from all of us here at Lexus of Towson!

May 03, 2024

The salesman Kevin, was great, if you go to Lexus of Towson be sure to ask for Kevin. More

by godzukihop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin B.
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May 06, 2024 -

Lexus of Towson responded

Thank you for choosing Lexus of Towson, we appreciate your positive feedback! Kevin will be delighted to hear your praise. Enjoy your new ride!

May 01, 2024

Always kept me up to date on progress with my vehicle. Very thorough during the buying process. More

by melissa.kinak
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Davenport
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May 01, 2024 -

Lexus of Towson responded

Thank you for reviewing Lexus of Towson! It was so kind of you to share your experience.

April 17, 2024

Lexus of Towson I highly recommend them. I appreciate them because they are very knowledgeable and experience when ever I come in for service. More

by Rodneyj5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Woods
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Apr 18, 2024 -

Lexus of Towson responded

Rodney, we're glad to know that you've had positive experiences with our knowledgeable team at Lexus of Towson. We appreciate your recommendation and are here for any of your future needs!

April 12, 2024

Lexus of Towson was a pleasure to work with. They helped me buy from out of state and the whole process was a breeze. More

by lexusoftowson.rockslide548
Recommend Dealer
Yes
Employees Worked With
Brian Legge
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Apr 12, 2024 -

Lexus of Towson responded

We're glad to know that your out-of-state purchase with Lexus of Towson was a breeze! Thanks for choosing us and sharing this positive review. Safe travels in your new vehicle!

April 06, 2024

Great experience as always. Andrew does a really great job and his communication to the customer is the best that we have experienced. We have done many service visits with Toyo More

by GBurton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Gue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woo
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Apr 08, 2024 -

Lexus of Towson responded

We're delighted to know that Andrew and our team at Lexus of Towson have consistently provided you with top-notch service. We strive for excellence in communication and professionalism, so it's great to see we hit the mark! Thanks for your continued support!

March 21, 2024

Great salesmen Greg Ganthier and Mcween finance department love the Lexus es300. My second Lexus! More

by mikesteyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Ganthier
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Mar 22, 2024 -

Lexus of Towson responded

Mike, congrats on your new Lexus ES 300! We are happy to hear that Greg and Mcween delivered a five-star buying experience at Lexus of Towson. Enjoy your second Lexus!

March 21, 2024

I tried to buy a used car the used car manager. Dan would not return my phone calls or even discuss potential repairs on the vehicle. I never felt so devalued as a customer at this dealership you c More

by Kam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
daniel morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Lexus of Towson responded

Kam, I'm really sorry to learn about your experience. It's not our intention to make any customer feel devalued and we certainly aim for better communication than what you've described here. We'd like the opportunity to discuss this further with you directly if possible - please reach out at your earliest convenience so we can address these concerns together. Thank you, Dan Morgan - Preowned Manager - 443-632-2981

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