Lexus of Towson

Dan is very professional without any upselling made the deal happen and knew how to be meet my expecatations . The sales process was simple and no haggling, no pricing pressure just plain professionals. deal happen and knew how to be meet my expecatations . The sales process was simple and no haggling, no pricing pressure just plain professionals. Highly recommend. Best deal in town. Great job guys More

Laurie Isaccs was a pleasure to deal with. When it came time to finalize the sale, EVERYTHING was as promised with no unexpected charges. (Most car dealers try to stick you with some extra fee like a deal time to finalize the sale, EVERYTHING was as promised with no unexpected charges. (Most car dealers try to stick you with some extra fee like a dealer advertizing fee of gap insurance or tire insurance.) The entire process from start to finish, was quick and smooth. When it came time to process the paperwork, everything was ready to go and only took about 15 minutes. More

I wanted to surprise my wife with a new Lexus for our anniversary so I took a trip to Lexus of Towson to see the RX. Right from the start the experience was great! Laurie was extremely knowledgeable abou anniversary so I took a trip to Lexus of Towson to see the RX. Right from the start the experience was great! Laurie was extremely knowledgeable about the car and did a great job showing off all of the cool features. When it came time to negotiate the sale, Paul and Laurie were receptive to my needs and made the process straight forward and almost enjoyable for me. The business manager was also very friendly and I have to say that this was one of the most hassle-free car buying adventures I have ever had. We recently took the car for our first service and the service department went out of their way to get my car serviced and cleaned quickly. I truly recommend Lexus of Towson, especially Laurie Issacs. More

I recently purchased an ES350 which has proven to be a great driving car. I had a great experience with my sales person, Gordon Kimble, from the very start of the process. He recognized my needs and perso great driving car. I had a great experience with my sales person, Gordon Kimble, from the very start of the process. He recognized my needs and personality quickly. The negotiation was efficient and fair. I have been impressed with the level of follow up that Gordon has given and he has always shown a genuine interest in making sure that the experience with Lexus of Towson was a good one. The service department is extremely well run and friendly. I have been in for my 1000 and 5000 mile check ups and I have not had to wait more than an hour for either. I would highly recommend Lexus of Towson based on my experience to date. More

Most proffessional dealership I have ever worked with. My salesperson Laurie issacs was extemely competent and a pleasure to deal with . The service department is extremely prompt and thorough. I really enj salesperson Laurie issacs was extemely competent and a pleasure to deal with . The service department is extremely prompt and thorough. I really enjoy coming to the dealership and getting out of my car undercover for service More

I negotiated a price with Nicole, gave a deposit and waited 3 months for my car. She left before the car was delivered. When the car arrived i was called by Laura to pick the car up on monday. I was sic waited 3 months for my car. She left before the car was delivered. When the car arrived i was called by Laura to pick the car up on monday. I was sick that day, I am disabled with MS, and would pick the car up Tues, if I could. I went up on Tues and met with laura. It took me more than 2 hours to get the car and they charged me more than the invoice. AS I didn't feel well, I figured I could straighten the difference out later. When I called, Dana turned me over to Jimmy Smith, the asst mngr. He is a liar, thief, and a nasty person. I am on disability and they stole $250 from me. I am going to sue them and file an ADA complaint in federal court. I wouldn't recommend Towson or Len Stoler to anyone. They can't be trusted and they took advantage of a cripple. More