Lexus of Towson

The GX 470 is an amazing car. Dan Morgan was extremely professional and knowledgable during the purchase. The entire staff at Lexus of Towson is top notch! I am so pleased with my purchase and the level professional and knowledgable during the purchase. The entire staff at Lexus of Towson is top notch! I am so pleased with my purchase and the level of service you get from the dealership is superb! More

I drive to the southeastern portion of North Carolina, around 300 miles one way, quite regularly and explained this to my service rep, Mohamed Sidik. Mo was very helpful in guiding me through the work th around 300 miles one way, quite regularly and explained this to my service rep, Mohamed Sidik. Mo was very helpful in guiding me through the work that needed to be performed immediately and the items I should look at completing in the very near future. I was given a loaner with the promise that my vehicle would be ready before my next road trip. Mo kept his promise. I have taken my vehicle to Lexus of Rockville for service as well as Lexus of Towson and because of Mo, one of the best service reps I've had the pleasure to work with, I will have all my service performed at Lexus of Towson. I thought friendly and dependable customer service was something companies talk about but rarely performed. Mo has changed my mind about that. More

Ken was very helpful. He expedited my service and took care of the problem! The process was easy and quick. He provided a loaner car. We have found Lexus service to be far superior than any other car de care of the problem! The process was easy and quick. He provided a loaner car. We have found Lexus service to be far superior than any other car dealer's service department. Keep up the good work! More

This was the best experience i ever had with purchasing a car. the team truly new the product and the process went so smooth. My salesman, Eric Schiff, was incredible and Paul and Dane took such good care of car. the team truly new the product and the process went so smooth. My salesman, Eric Schiff, was incredible and Paul and Dane took such good care of me. since my purchase, i have gone back to get courtesy washes and an oil change and am always treated so nicely. i have, and will refer anyone i know to Lexus of Towson and Eric Schiff. Thanks, Brad Silver More

I could not have created a better experience with my "sales angel" at the Lexus of Towson showroom. This is my second Lexus, so I knew of the excellent performance and maintenance of this automobile. Fi "sales angel" at the Lexus of Towson showroom. This is my second Lexus, so I knew of the excellent performance and maintenance of this automobile. Five years after my first purchase, I was introduced to the RX450h, by an extremely knowledgable Lexus representative, Jonathan Butler. Mr.Butler's explanation of the Lexus Enform with Safety Connect, and many of the new features available on the 450Hybrid, gave me peace of mind, and "the thrill of the new car", with the comfort of familiarity...THE BEST ! His persistent search for my favorite color combination let me know he was truly working "to please me". The bittersweet trade-in of my (2004)RX350 was incorporated in the fair purchase price of the 2010 model. They say, the nicest compliment is a referral, and my nephew will be visiting Mr. Butler soon! I feel proud to be part of the LEXUS family of owners. More

This dealership certainly believes in putting its' customers first. Laurie Issacs was a delight to work with from the first hello through the final purchase of my new Lexus 350RX. She was extremely customers first. Laurie Issacs was a delight to work with from the first hello through the final purchase of my new Lexus 350RX. She was extremely thorough and knowledgeable over all aspects of the vehicle. After placing my order, Laurie and the sales manager of the dealership went 200% past what I would have ever expected in making my wait for my new vehicle as pain free as possible. Then when my new baby arrived, they both came to greet me present me with my new vehicle. I have never been made more confortable in purchasing a vehicle. I would recommend Lexus of Towson to anyone. True, the Lexus vehicles are great -- but, so is this dealership! More

My wife car needed service i brought it to lexus of Towson.My service rep. was Ken Julian he was very helpful in addressing our problems . I have brought the car in for routine service before . We have Towson.My service rep. was Ken Julian he was very helpful in addressing our problems . I have brought the car in for routine service before . We have had other service rep other than Ken before but none as friendly or as helpful. We plan on buying other car in the next few month.We will be buying a lexus from lexus of towson base on the service we received from Ken.This is how you build a long term relationship with customer. Please feel free to contact me or my wife . Rodney Lee or Dora Lee More

From our very first hello to walking out with our new GS, Laurie Isaacs was thoroughly helpful, knowledgeable, patient, no pressure, and absolutely straightforward. Even when I noticed a price error after o Laurie Isaacs was thoroughly helpful, knowledgeable, patient, no pressure, and absolutely straightforward. Even when I noticed a price error after our verbal price agreement, she fixed it instantly without question, with total genuineness and professionalism. Lexus of Towson will be the dealership of choice when we purchase our next Lexus. Two Lexus ago, we had a pressure-packed, deceptive, unreasonable experience at a different Lexus dealership (far to the north). It was night vs. day with Lexus of Towson (also extremely professional on the financial processing and paperwork). . . and Laurie Isaacs was the day's bright sunshine. The car is of course tremendous! More

I purchased an RX 350 from Dan Morgan on Novemebr 17, 2009. I am very pleased with the overall performance of the car as well as the sales experience. Everyone there was very courteous and considerate. 2009. I am very pleased with the overall performance of the car as well as the sales experience. Everyone there was very courteous and considerate. Dan could not have been better to work with. My husband can be a real negotiator and Dan was wonderful in meeting his price and answering his questions. Dan also did a thorough job in the delivery of the car. He elaborately explained all of the bells and whistles and answered all of my questions. He was very patient with both of us. I look forward to a positive service experience at Lexus of Towson, and hope to have begun a long relationship for future car buying. More

Laurie Isaccs was the most accomodating sales person we have encountered in many years. She was knowledgeable, interested in our concerns, and professional in her approach to answering our questions. Our have encountered in many years. She was knowledgeable, interested in our concerns, and professional in her approach to answering our questions. Our experience was exceptionaland I have recommended Towson Lexus and Laurie Isaccs to family and friends. This is our second purchase from this dealership and we are extremely satisfied. More