Lexus of Towson

I recently purchased a certified RX 350 from Lexus of Towson - this being my 4th Lexus. I absolutely love the Lexus brand (15 years of continuous driving) but had VERY bad experiences with Len Stoler Lex Towson - this being my 4th Lexus. I absolutely love the Lexus brand (15 years of continuous driving) but had VERY bad experiences with Len Stoler Lexus (who incidentily owns Lexus of Towson). I started getting my Lexus serviced at Lexus of Towson and overall had a wonderful experience with them. There is one service advisor (can't think of his name) was is just absolute HEAVEN to deal with. So even though Len Stoler in Owings Mills treated me very badly, I thought I would give Lexus of Towson a chance when I purchased my next Lexus. Everything went great! I can't say that I got a fantastic deal - but I did get fantastic service. I am really pleased with how the transaction transpired - absolutely no hassles. They sent someone to pick me up and he arrived when they said he would and was absolutely a gem (the driver Kyle). I would highly recommend this dealership - for both sales and service. Avoid, though, Len Stoler Lexus in Owings Mills. I wouldn't buy a dead rat from them. The difference between the 2 dealerships though owned by the same owner apparently is MARKED. If you want to be treated courteously, with respect and have a pretty much zero hassle experience, then Lexus of Towson is the place to buy your next Lexus! More

The Lexus Pursuit of Perfection is not just a tag-line but a reality at Lexus of Towson. We recently purchased our second Lexus from Lexus of Towson, a 2011 RX350 in Stargazer black, an absolutely beauti but a reality at Lexus of Towson. We recently purchased our second Lexus from Lexus of Towson, a 2011 RX350 in Stargazer black, an absolutely beautiful car. My wife loved her previous 2001 RX300 so much a new RX was our definitive choice for a replacement. And with over eight years of excellent service at this dealership, Lexus of Towson was our first and only choice. We worked with the sales manager, Paul Longaker, who gave us the absolutely best price of any dealer around. He was so easy to work with and really appreciated our loyalty in purchasing and servicing our vehicles at Lexus of Towson. Purchasing from people like Paul is quite refreshing and really changes the way people think about the car-buying experience. We also perform all our services at the dealership because we trust Lexus of Towson will perform the job correctly, do what they say they will do, and not try to gouge us for unnecessary repairs. And if any mishaps occur to your Lexus, they will do everything to make it right and you happy. Accidents can happen anywhere you service your car, but knowing that if anything happens while at Lexus of Towson, they will make it right, keeps me coming back. Lexus automobiles are certainly not the cheapest luxury brand out there, but I believe there is more to purchasing a car than just the automobile, and that is the service your local dealership provides after you purchase the car and continue that relationship. This is why our next car will be a Lexus from Lexus of Towson. More

I thoroughly enjoy working with Paul during any car purchase. I recently purchased a 2010 ES 350 Ultra for my wife. Paul painstakingly put my wife's interest and taste in vehicle first throughout the b purchase. I recently purchased a 2010 ES 350 Ultra for my wife. Paul painstakingly put my wife's interest and taste in vehicle first throughout the buying process. He even made sure to locate the exact color combination and package she was interested in. I have maintained an excellent relationship with Paul and sent several of my clients to him whether they were interested in a new or pre-owned vehicle. I often recommend that they talk to Paul first and then compare with other dealerships. The dealership always has a unique mix of vehicles that appeal to an array of tastes. I have never felt even the slightest bit of pressure in purchasing vehicles from him. The used car manager Steven Harris is also an excellent person to buy from because he has broad knowledge not only of pre-owned Lexus products, but the rest of their inventory. Both of these gentlemen take time to get to know your thought process when purchasing a vehicle, what suits your personality, and alert you to trends in the marketplace that will make your purchase prudent today and in the future. When it's time for my daughter to buy a car in the years to come we will be going to see Paul Longaker. The is always my first and last stop for buying any vehicle. More

I brought my 2003 IS300 in for service and it was the best service I have ever had. I meet the service Director Jim Dick and he got me in touch with Scott Johnson. Scott handled me and the service exper best service I have ever had. I meet the service Director Jim Dick and he got me in touch with Scott Johnson. Scott handled me and the service experiance as a true professional! I would recomend this Lexus dealership to anyone!! Great Job and Keep up the Good work!! More

I recently brought my car in for routine maintenance and R. Scott Johnson, Assistant Service Manager was very knowledgeable and courteous and his customer service was excellent. Several of my friends, co-wo R. Scott Johnson, Assistant Service Manager was very knowledgeable and courteous and his customer service was excellent. Several of my friends, co-workers and one of my relatives who purchased their vehicle from Lexus of Towson recommended that I go there and they were absolutely right. More

Ms. Isaacs was a pleasure to deal with and that is one of the reasons, besides a great quality product, my wife and I returned to buy a second Lexus. She is easy to work with, knows her product and makes the reasons, besides a great quality product, my wife and I returned to buy a second Lexus. She is easy to work with, knows her product and makes the customer feel she is working specifically for them. No hassle, just fact and data. She makes buying a car a good experience. As indicated in the ratings above, she makes Lexus of Towson a great place to do business. More

I have been having my Lexus LS 400 serviced at Len Stoler Lexus of Towson (Maryland) for the past 5 years. This dealership has been nothing less than OUTSTANDING in seeing that each service appointment is co Lexus of Towson (Maryland) for the past 5 years. This dealership has been nothing less than OUTSTANDING in seeing that each service appointment is completed with my utmost satisfaction in mind. The quality of work has always been superb, and I would recommend this dealership to anyone. Their prices are certainly competitive, but best of all, they go out of their way to save me money whenever possible. Most importantly to me, however, is the fine level of customer service I receive during each service appointment. Scott Johnson has got to be the best Lexus Service Advisor on the East Coast. So pleased am I with the service he has provided that I regularly re-arrange my schedule to ensure he is available when I need work completed. So, in reiterating my overall experience with Lexus of Towson, my only response would be... ...re-read the above paragraph. More

I just came to Maryland, I was recommended to you're dealership from my Mom, I found Mr. Johnson to be very knowledgeable, caring, and wonderful to talk to, I was a little nervous, but he put me complet dealership from my Mom, I found Mr. Johnson to be very knowledgeable, caring, and wonderful to talk to, I was a little nervous, but he put me completely at ease! He went threw pricing with me, what my car would need, the cost of each item & labor, how long it could take! My whole experience went off without a hitch! MR. Johnson was a complete professional! I will be a return customer! More

This was my first visit to Lexus of Towson and it was an awesome experience! Jim Dick introduced me to the service department and took care of my vehicle immediately when I got there. The service lounge was awesome experience! Jim Dick introduced me to the service department and took care of my vehicle immediately when I got there. The service lounge was beautiful! Comfy furniture, big screen TV, hot coffee, tasty treats, and friendly staff. I will never go anywhere but Lexus of Towson with my Lexus! Thanks so much for the fantastic service! More