Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Towson

Towson, MD

Overview
Employees
Reviews
Vehicles
4.8
320 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
Contact Dealership

1040 York Rd

Towson, MD

21204

Directions

By Type

Showing 320 reviews

September 09, 2024

Efficient check in. Quality work. Clerical screw up delayed pick up. Curious that break pads weren’t in stock but they did arrive next day. More

by Gcc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
Report | Print
Sep 09, 2024 -

Lexus of Towson responded

Thank you for your feedback! We're glad to hear the check-in process and quality of work met your expectations at Lexus of Towson. We apologize for any inconvenience caused by the clerical error and brake pad availability, but we're happy it was resolved quickly.

August 27, 2024

Scott Johnson is the VERY BEST SERVICE SPECIALIST! !! He’s so friendly. So helpful! Thanks Scott!! More

by rsher2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SCOTT JOHNSON
Report | Print
Aug 27, 2024 -

Lexus of Towson responded

Thank you for leaving Lexus of Towson a five-star review! We will be sure to pass your wonderful feedback along to Scott. See you next time!

August 18, 2024

Great service, staff and clean area. Vehicle service done in timely manner. Vehicle repair status update provided More

by Mukes30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew woo
Report | Print
Aug 19, 2024 -

Lexus of Towson responded

Thank you for the positive feedback! We're glad to hear that our team at Lexus of Towson provided timely service and kept you updated. We appreciate your support!

August 09, 2024

Just bought my 5th Lexus. My recent experience was great. Donnell was an excellent sales person & I would recommend him to my family, friends & clients. More

by Betsy1735
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Lexus of Towson responded

Thank you for choosing Lexus of Towson once again! We're delighted to hear that Donnell provided excellent service. Enjoy your new Lexus, and we appreciate the recommendations!

August 07, 2024

Lexus of Towson have wonderful service. Always helpful and any questions I may have Always get a response. More

by bigphil56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew woo
Report | Print
Aug 07, 2024 -

Lexus of Towson responded

Thank you for the kind words! We're delighted to hear that our team at Lexus of Towson has been helpful and responsive. We appreciate your support!

July 31, 2024

Matthew at Lexus of Towson treats me as if I am his only customer. He is prompt, honest, attentive, and has answers to my questions before I ask. My RX and I are in good hands with Matthew at Lexus of Tows More

by Tender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jul 31, 2024 -

Lexus of Towson responded

We're delighted to hear that Matthew provided such exceptional service at Lexus of Towson. Thanks for sharing your positive experience and trusting us with your RX!

July 29, 2024

The person I worked with was exceptional (Laurie VanVoorhis). I went in just for some information (does vehicle have CD player). She personally inspected a number of cars to ascertain either yes or More

by rwkellogg
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Laurie VanVoorhis
Report | Print
Jul 29, 2024 -

Lexus of Towson responded

We're delighted to hear that Laurie provided exceptional service during your visit at Lexus of Towson. Thanks for sharing this positive experience with us!

July 23, 2024

Brandon Scott is the reason for solid 5 star rating! !!! (Ihave to use more words.. that seems crazy!!) More

by daralevy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jul 23, 2024 -

Lexus of Towson responded

Thanks for the shoutout! We're delighted to hear Brandon Scott made your experience at Lexus of Towson a 5-star one. We appreciate your feedback and look forward to serving you again!

July 07, 2024

Brian, salesmen was great; I texted Brian the RX 350 2021 vehicle I was interested in purchasing and he found a better option for me, still in my price range - the 2025 NX350, which I thought I would not lik More

by Howardsa
Recommend Dealer
Yes
Employees Worked With
Brian, Carlos
Report | Print
Jul 08, 2024 -

Lexus of Towson responded

Thank you for sharing your experience! We're delighted to hear that Brian and Carlos provided excellent service at Lexus of Towson. Enjoy your new 2025 NX 350!

July 02, 2024

The service department is awesome. The guest lounge is comfortable and spacious. My service representative, Matt Wagner, was professional, friendly and kept me informed throughout the More

by Ladyt0218
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wagner
Report | Print
Jul 02, 2024 -

Lexus of Towson responded

We're delighted to hear that you had a great experience with our service department at Lexus of Towson! It's wonderful to know Matt provided excellent service and kept you informed. We look forward to welcoming you back soon!

1
2
3
...
32