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Lexus of Towson

Towson, MD

4.8
326 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
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1040 York Rd

Towson, MD

21204

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Showing 326 reviews

January 18, 2023

Brandon was very kind and courteous. He made me feel I was leaving my car in good hands! Would definitely recommend! More

by Latracia80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 18, 2023 -

Lexus of Towson responded

Thank you for the review! We appreciate the kind feedback about Brandon and hope to see you back again at Lexus of Towson. Safe travels!

January 18, 2023

I’ve always appreciated the support I’ve gotten from the Service Department, especially Service Manager Andrew Woo. He finds the time to work me in when I really need help. Most recently, he was able to ge More

by Lexas owner Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Jan 19, 2023 -

Lexus of Towson responded

It's great to hear that Andrew took such great care of you! Thank you for choosing Lexus of Towson and for sharing your experience. Safe travels ahead!

Jan 20, 2023 -

Lexas owner Barbara responded

Verifying my review. Thanks again.

January 17, 2023

My Lexus dealer is the best. Jason is great very helpful and customer oriented. He gives me great advice. More

by Stuarthaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 17, 2023 -

Lexus of Towson responded

This review means a lot to us! Thank you for choosing Lexus of Towson and for sharing your thoughtful feedback about Jason. We hope to see you again!

January 05, 2023

Lexus and Scott helped me with an emergency flat tire. It was fixed so quickly ! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Jan 06, 2023 -

Lexus of Towson responded

Judy, it was a pleasure assisting you with your flat tire! We'll let Scott know that he helped us earn your five stars. Safe traves! - The Lexus of Towson Team

January 03, 2023

Excellent and caring service. Andrew communicates, listens, and does what he can to give great service for my aging car. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Jan 04, 2023 -

Lexus of Towson responded

We will happily let Andrew know that you can always count on him to keep your vehicle in top-notch working condition. Thank you for the kind words and we look forward to seeing you at Lexus of Towson again next time, Allan!

December 23, 2022

Service mgr Scott J is the best. Extremely knowledgable, consistent, friendly and respectful. Lex detailing service came out looking like new! More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Dec 23, 2022 -

JJ responded

I took my Lex in for exterior/interior detailing. The car came back on time and looking like new. Service mgr Scott J has been my contact at Towson for years and i cant say enough about him. He is consistent with follow-through, communication and is always friendly and respectful. A+++ overall.

Dec 26, 2022 -

Lexus of Towson responded

It makes our day to see this glowing praise for Scott! We're thrilled he's consistently offered courteous assistance and expertise that's earned Lexus of Towson your confidence over the years. We look forward to working with you again next time!

December 19, 2022

I went into the dealership for a service campaign. While there, I took the opportunity to review other concerns that I had with my new NX. Yami carefully listened and noted each concern. When I picked More

by Linda
Service Communication
Recommend Dealer
Yes
Employees Worked With
gordon kimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yami
Dec 19, 2022 -

Lexus of Towson responded

Linda, we are delighted to hear that you had a 5-star service visit with Lexus of Towson! We will be sure to pass along your kudos to our team. Thank you for your feedback, and have a lovely day!

December 17, 2022

My experience with Lexus of Towson is remarkable. After visiting a few other Lexus Dealerships, my salesman, Gordon, listened to my concerns and was instrumental in helping me find the exact RX450H F More

by Marie Stroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
gordon kimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Scott
Dec 19, 2022 -

Lexus of Towson responded

Thanks for the review. We're glad that our team impressed you and helped you find the perfect Lexus RX 450H! We appreciate the feedback, and we will see you again next time.

December 15, 2022

Yami provided me with a superb service experience - professional, effective, and thoughtful. This was my first visit to this dealer and because of her, Lexus of Towson. Has a new customer. I have b More

by Michael.domanski1130
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yami
Dec 15, 2022 -

Lexus of Towson responded

Michael, thank you for the great review! We strive to deliver a seamless and professional purchase experience, and it means a lot to hear that this was reflected in your time working with Yami. Drive safely, and we hope to see you back again at Lexus of Towson!

December 09, 2022

My service representative Scott Johnson was excellent as always. Everyone at dealership was great as always. More

by rcw1139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Lexus of Towson responded

Thank you for this great review of Lexus of Towson! Scott and the team appreciate your kind words. We look forward to assisting you again down the road.

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