Back

Lexus of Towson

Towson, MD

4.8
320 Reviews
Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Towson, Baltimore, White Marsh, Hunt Valley and Bel Air find the Lexus of their dreams!
Contact Dealership

1040 York Rd

Towson, MD

21204

Directions

By Type

Showing 320 reviews

November 11, 2024

Andrew WOO is wonderful and highly knowledgeable. I enjoy working with him, and he is always so very pleasant and helpful!!! More

by Lori Antkowiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh barley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Lexus of Towson responded

Lori, we're delighted to hear that Andrew provided such a pleasant and helpful experience at Lexus of Towson! Thank you for sharing your positive feedback with us.

November 08, 2024

I have always had a good experience with this dealership and I intend to continue. More

by bellmargaret18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Wagner
Nov 08, 2024 -

Lexus of Towson responded

We're so glad our team at Lexus of Towson continues to provide 5-star service. Thank you for choosing us!

November 08, 2024

Gregory was great. I was considering leasing for the first time, and he provided me with some great information to help me make a decision. If I asked a question he was More

by Kevscar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Ganthier
Nov 11, 2024 -

Lexus of Towson responded

We're delighted to hear that both Gregory and Andrew provided you with excellent service at Lexus of Towson! It's wonderful to know they were able to assist you in making an informed decision. Thank you for sharing your positive experience, and we look forward to serving you again!

October 26, 2024

Monique is an excellent and knowledgeable Service Advisor who went above and beyond to ensure that my concerns were addressed. my only concern was the cleanliness of the loaner vehicle that was provided. The More

by JamilaKmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Wood
Oct 28, 2024 -

Lexus of Towson responded

Jamila, we're delighted to hear Monique provided excellent service at Lexus of Towson. We apologize for the condition of the loaner vehicle and appreciate your feedback; we'll address this with our team to ensure a better experience next time. Thank you for bringing it to our attention!

October 19, 2024

Brandon Scott, the service advisor is absolutely amazing. I rate him 100 out of 100. He is a great part of the Len Stoler Lexus team. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
Oct 21, 2024 -

Lexus of Towson responded

Steve, we're delighted to hear that Brandon provided you with such exceptional service at Lexus of Towson. Thank you for recognizing his efforts and being a part of our community!

October 15, 2024

Polite and professional staff. Service was quick. My vehicle was clean and ready within a couple of hours More

by rpterry10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 16, 2024 -

Lexus of Towson responded

We're delighted to hear that our team at Lexus of Towson provided you with quick and professional service. Thank you for sharing your experience, and we look forward to serving you again!

October 01, 2024

Excellent customer service experience! Each individual was professional and helpful. They are an exceptional dealership to work with in purchasing a vehicle. More

by Lexus1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
daniel morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bonovich was my salesperson and was great!
Oct 02, 2024 -

Lexus of Towson responded

Thank you for the kind words! We're delighted to hear that our team at Lexus of Towson provided an excellent customer service experience. Enjoy your new vehicle, and we look forward to serving you again in the future!

September 25, 2024

I had the pleasure of having Brandon Scott assist me. He was very professional kept me informed as to what was going on with my truck. He answered any questions I had . Thank you for all your help Brand More

by sparkle52771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
Sep 25, 2024 -

Lexus of Towson responded

We're delighted to hear that Brandon provided you with professional and informative service at Lexus of Towson. Thanks for sharing your positive experience!

September 23, 2024

Would not recommend Lexus of Towson. They would not honor an in-person trade in valve I received at another of their dealerships. They told me that since I have gotten my trade in valve More

by Mike
Trade-in Experience
Recommend Dealer
No
Employees Worked With
daniel morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Towson responded

Mike, I'm sorry to hear about your experience. We strive for consistency and fairness in our trade-in valuations, so this feedback is concerning. Please reach out directly so we can discuss this further and try to make things right. Thank you, Kevin Ferg - General Manager - 443-632-2921

September 10, 2024

I received excellent service at Lexus of Towson. Matthew, my service tech was very friendly and knowledgeable. He provided a list of recommended services that should be performed, based on the milea More

by rebekahjohnsonbeard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wagner and Kevin Dodson.
Sep 10, 2024 -

Lexus of Towson responded

Thank you for sharing your positive experience at Lexus of Towson! We're glad to hear that Matthew and our parts department provided excellent service. We appreciate your support and look forward to serving you again in the future!

1
...