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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
687 Reviews

687 Reviews of Lexus of Tampa Bay - Service Center

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December 16, 2023

Issues every time I visit this dealership. Advisor didn't return my calls in reference to resolving my issue More

by Mytlcqt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave from Service Dept
Dec 19, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 14, 2023

Beautiful new facility with kind and intelligent staff and workers. Were very efficient when working on my vehicle. More

by murndastewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Randall
Dec 16, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

Tyler, our service representative, was very thorough and very kind. We appreciated his honest service. The service technicians did all the work we requested and nothing more. And the car was very clean wh More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 16, 2023 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to leave us a response, Kathy! If you ever need help, just give us a call. Happy motoring!

December 12, 2023

The service provided by Kevin J. was exceptional and he went above and beyond. He was extremely professional and knowledgeable and explained all of the work being done in detail. T More

by vkbong1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin J
Dec 15, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 11, 2023

good customer service and very friendly staff. had my cars for service at this dealership over 20 years and always satisfied with their services. More

by thienpham9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott
Dec 14, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2023

working with Tyler Carr was great -- he was in continual contact with estimates of cost and progress of work More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carr
Dec 14, 2023 -

Lexus of Tampa Bay responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2023

Always great service by warm and friendly staff. They are to assist anyway they can and give great service. More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson, Bryan
Dec 13, 2023 -

Lexus of Tampa Bay responded

Hello Earl, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 13, 2023 -

Earl responded

I gave you the wrong name for my service advisor. It is Ryan and not Bryan.

December 09, 2023

They are very polite and professional. I was very satisfied with their service and cleanliness. More

by carment22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. G
Dec 12, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2023

The dealership is always clean and everyone is very friendly and helpful. I’m always greeted with a smile. More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 12, 2023 -

Lexus of Tampa Bay responded

Hi Marsha, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

I’m a first-time customer at LTB. Every associate that I interacted with was pleasant and professional. Tyler, Service Consultant, was professional and just great to work with regard More

by Gryountr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 09, 2023 -

Lexus of Tampa Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

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