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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
688 Reviews

688 Reviews of Lexus of Tampa Bay - Service Center

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August 24, 2021

Service excellent as always. Work was completed in a timely manner and communication was wonderful. Dave always does a great job and I appreciate his service. More

by nbhendri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Jones
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Aug 31, 2021 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2021

Jackie is my car care specialist. She is thoughtful, helpful, quick in getting me scheduled even last minute. More

by Yscampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie and Brent.
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Aug 30, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jackie here at Lexus of Tampa Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 21, 2021

Brian my service advisor goes above and beyond to make me feel comfortable about all of my repairs. They just changed out the dash and did a impeccable job. More

by Rosaowens2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
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Aug 30, 2021 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with Brian! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2021

Very professional and kind staff.Jackie was extremely helpful with my handicap needs.. she was so very understanding and helpful in every way. Such a pleasure. More

by jjohns35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie in service
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Aug 22, 2021 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2021

Great service. Love Jackie. Appreciated ride and pick up during service More

by Lrjoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
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Aug 17, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Jamal Clark accommodated my request as my previous adviser was out. Jamal listened to my issues and took time to inform me of job status. Shuttle driver was very timely & friendly. Excellent! More

by Angel Collado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Rodriguez, Jamal Clark
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Aug 17, 2021 -

Lexus of Tampa Bay responded

Hi Angel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Always can count on Pam Moore to make sure service is done correctly and on time. Makes sure car is washed and ready to go More

by Vivian_mcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
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Aug 17, 2021 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Unfortunately having service done over there sucks. We bought 2 SUV there and the whole process was great when doing the purchases. Again servicing the cars there suck !!! More

by numhebed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda
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Aug 21, 2021 -

Lexus of Tampa Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (813) 365-7152 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 03, 2021

Scott Banta is an excellent service representative, friendly, professional, attentive, and courteous. Scott is the reason we bought a second Lexus from this Lexus dealership. Great representation of th More

by Greta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Report | Print
Aug 22, 2021 -

Lexus of Tampa Bay responded

Greta, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

The service tech was great and helpful. I arrived a few minutes before my scheduled time and was greeted by the greeter and met with my service adviser shortly after. More

by gylwms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.A. Clark
Report | Print
Aug 22, 2021 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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