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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
688 Reviews

688 Reviews of Lexus of Tampa Bay - Service Center

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October 02, 2021

This dealership is top notch. I drive by a couple other Lexus dealerships to go to the Wesley Chapel because their service is top notch. Can’t go wrong with anyone there but my go to is Bobby King More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby King
Oct 05, 2021 -

Lexus of Tampa Bay responded

Hi Andrew, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 29, 2021

Everyone is very courteous and friendly at this dealership. Appointments are easy to make. And although they are always busy, they are efficient. More

by Shellins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wyda
Sep 30, 2021 -

Lexus of Tampa Bay responded

Hello Shellins, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2021

We purchased our first Lexus at Lexus of Tampa Bay in 1996. The service and product are superb. The entire staff is knowledgeable, courteous, efficient and helpful on every level. As I age, this becom More

by Nell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam, Carmen, don't remember others.
Sep 30, 2021 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

Previous service advisor Brian was much better than new Advisor. I had 60k service and spent $1300. From when I pulled up new service advisor was not engaging or too friendly. I had to ask questions abou More

by Rhcoop1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
LA Lexus of Tampa
Sep 29, 2021 -

Lexus of Tampa Bay responded

Hi, we regret your most recent visit with us was not up to the standards we strive for. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon. Take care!

September 26, 2021

My experience was top-notch. Pamela Moore is an asset to the business. Overall everything was terrific. More

by jhdan12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore
Sep 27, 2021 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2021

I found the dealership to be very professional, kind, and courteous, very straightforward and very quick with the service! More

by Jburnside2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female in the service department
Sep 27, 2021 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2021

Ryan Russo, Service Advisor is the best! The type of service he provides is what brings me back to Lexus of Tampa Bay. More

by stevenalt01
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Sep 26, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ryan here at Lexus of Tampa Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 23, 2021

Service was great. I was very grateful to get a loaner vehicle. However, Lexus quality should check those vehicles over before letting them out. The one I had had a soft tire and the cargo area was covere More

by Lorraine D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Jones
Sep 26, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2021

I went to Lexus of Tampa Bay on Saturday for routine maintenance and to have a recall taken care of. The scheduler was great about getting a Saturday appointment for me. Everyone was professional an More

by James G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Sep 26, 2021 -

Lexus of Tampa Bay responded

Hi James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2021

Our service was very good, LA Clark told us everything that need to be done. They did a great job and the car is now running the way it should. More

by DLabadie
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LA Clark
Sep 24, 2021 -

Lexus of Tampa Bay responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

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