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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
689 Reviews

689 Reviews of Lexus of Tampa Bay - Service Center

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October 18, 2021

This was for a 70 K service check. Everyone was pleasant and service was quick. More

by dmason12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Oct 21, 2021 -

Lexus of Tampa Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 18, 2021

The service department is consistently great. My advisor, Scott is helpful, honest and available. I don’t hesitate to get service done knowing it will be easy and fast. More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 21, 2021 -

Lexus of Tampa Bay responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

October 16, 2021

Service was great . Picked up car and serviced and detailed car and returned car. Car looks brand new. Will always own a Lexus . More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
Oct 19, 2021 -

Lexus of Tampa Bay responded

Hi Mary, we are so happy to read such a great review about Lexus of Tampa Bay! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 14, 2021

The customer service and the vehicle service center are second to none. I would use no other dealership. More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Oct 19, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 12, 2021

Sean was very professional and great customer service 👏. The location is organized and clean. Great job! More

by iaivery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 18, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 11, 2021

I just purchased a 2011 ISF from a private party, I had an idea of what needed to be done to the vehicle, LA took the time to introduce me to the tech, whom then walked me out and explained the whats, the More

by bryantimko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LA CLARK (service) awesome!!!!
Oct 12, 2021 -

Lexus of Tampa Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

Scott always made sure my vehicle.service was up to date. Always felt welcomed and taking care of. Mr Long made sure my car was safe for me to be on the road , in checking all points. More

by Lanadewitt46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Long
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2021

They did a great job on my first service apptI’ll be They did a great job on my first service appt I’ll be back on 10,000 miles More

by stephenWbowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.A
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2021

Dave Jones did a fantastic job of helping us with our vehicle issue and an expedited resolution. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi Customer, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Feel free to stop by if you ever need any more help.

October 05, 2021

Great service advisor, Ryan Russo. Outstanding Salesperson was completely lacking in product information The physical facility does not live up to the Lexus image. More

by bobgraham61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Russo
Oct 09, 2021 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

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