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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
689 Reviews

689 Reviews of Lexus of Tampa Bay - Service Center

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December 16, 2021

Came In for maintenance and to fix an on going sensor issue. There was a two hour wait, no loaner cars available and was told there was no issue with my sensor cameras. I just “needed” to hit the button More

by kattbavetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arie was my advisor. She was nice but disappointed she chalked up my issue to a button….
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December 16, 2021

Excellent service. Always treated with respect. I have had several Lexus' and always pleased with my cars. I am leasing this one and the service is great! More

by Laura Pauline Holovak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the names, Sydney Thorp
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Dec 17, 2021 -

Laura Pauline Holovak responded

I did respond.

December 14, 2021

An excellent experience. Thanks for delivering a quality service. I love my Lexus! Thank you. More

by saranab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Dec 16, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2021

Every staff member was top-notch and super attentive. I've owned many cars and worked with many dealerships and this is by far the best customer service experience bar none. More

by wdelgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Moore, Sydney Thorp
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Dec 13, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Drive safe, and we'll see you on the road.

December 07, 2021

Service provide it was quicker than expected. I was seen on time With no waiting. More

by Gleathers94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 10, 2021 -

Lexus of Tampa Bay responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

December 06, 2021

Pleasant experience. Very professional and courteous staff. No hidden fees, charges or attempted add ins. More

by jshickey24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Bartus
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Dec 10, 2021 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 03, 2021

We have been using Tampa Lexus for over 20 years and they have always given us excellent service. It was no different this time!!! More

by marjimcum2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
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Dec 06, 2021 -

Lexus of Tampa Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Tampa Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 03, 2021

Fast courteous service. Exceeded expectations. Dave Jones is great. Very knowledgeable. Repairs were done correctly. More

by Unicomwgl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Jones, Sydney Thorp
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Dec 06, 2021 -

Lexus of Tampa Bay responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 02, 2021

I have nothing but the highest praise for the service staff at this Lexus Dealership. Jaclyn Papsidero is an outstanding asset for Lexus. She is the BEST! She keeps our Lexus running smooth. No problems! More

by Steven Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Papsidero, Sydney Thorp
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Dec 06, 2021 -

Lexus of Tampa Bay responded

Hi Steven, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 01, 2021

Always a pleasure to go there...my service man is the best...always has a big smile & makes you feel so good....Alex Hidalgo ...thank you. More

by Dmcenerney07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex hidalgo
Report | Print
Dec 06, 2021 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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