Lexus of Tampa Bay - Service Center

Best, vehicle to driveComfortable seats dependable,çommunication good service àll agents are excellent knowledgeable good service all the time everyone very friendly dependable,çommunication good service àll agents are excellent knowledgeable good service all the time everyone very friendly More

Very pleasant experience. My buying experience in July was great and now my first service experience with Scott was also good. He was friendly and professional to work with as my service advisor. My onl was great and now my first service experience with Scott was also good. He was friendly and professional to work with as my service advisor. My only minor comment was tire rotation was not indicated on my 5,000 mile service I noticed after I left. I'm assuming it was done. As indicated, that doesn't detract from my 5-star rating. More

Dave Jones is an excellent csr. He is always cordial, courteous and gets things accomplished with a minimum off fuss. courteous and gets things accomplished with a minimum off fuss. More

Great service from the moment you drop off the car for service to the moment you come back to pick it up honest feed backs on what’s going on with car and not pushy to get other things done if you still h service to the moment you come back to pick it up honest feed backs on what’s going on with car and not pushy to get other things done if you still have the time for doing them in next visits , polite and knowledgeable personnel . More

Everyone at Lexus of Tampa bay is kind and courteous. They try to make us as comfortable as possible while taking excellent care of my car. They try to make us as comfortable as possible while taking excellent care of my car. More

Even though there was a lot of remodeling or reconstruction going on at the facility, the temporary waiting area was clean and comfortable. Also, there was a large number of people in for servi reconstruction going on at the facility, the temporary waiting area was clean and comfortable. Also, there was a large number of people in for service that day, but my wait was no longer than I had anticipated. More

Waiting time was way to long for an oil change even with an appointment. Service Tech Adrian was great! an appointment. Service Tech Adrian was great! More

Excellent Sales Representative, Esther Ortiz! Very professional and thorough!! Excellent Support! Excellent Service Advisor, David Jones We have been dealing with Lexus of Tampa Bay for several y professional and thorough!! Excellent Support! Excellent Service Advisor, David Jones We have been dealing with Lexus of Tampa Bay for several years. We highly recommend them!! More

My service advisor Scott Banta is great. The pick up and delivery was also very good. delivery was also very good. More

1. long wait to check in at appointment time2. "cheated" 1. long wait to check in at appointment time 2. "cheated" us out of 1 of 2 "included" service appointments 3. failed to reset "maintenance required" 1. long wait to check in at appointment time 2. "cheated" us out of 1 of 2 "included" service appointments 3. failed to reset "maintenance required" light 4. left vehicle dirtier than when we dropped it off. 5. no indication tires were rotated, as required More