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Lexus of Tampa Bay - Service Center
Tampa, FL
689 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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689 Reviews of Lexus of Tampa Bay - Service Center
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January 03, 2022
1. long wait to check in at appointment time2. "cheated" 1. long wait to check in at appointment time 2. "cheated" us out of 1 of 2 "included" service appointments 3. failed to reset "maintenance required" 1. long wait to check in at appointment time 2. "cheated" us out of 1 of 2 "included" service appointments 3. failed to reset "maintenance required" light 4. left vehicle dirtier than when we dropped it off. 5. no indication tires were rotated, as required More
by pfirth7
Employees Worked With
Ariceldy Vargas
January 02, 2022
You simply cannot beat the service at Lexus of Tampa Bay. Period. In fact, I am purchasing another Lexus, and the service I have experienced over the last 6 years is part of the reason why. Period. In fact, I am purchasing another Lexus, and the service I have experienced over the last 6 years is part of the reason why. More
by Jan
Employees Worked With
L.A.
December 31, 2021
This is my 4th Lexus purchased and serviced at this dealership. My experience has been excellent, especially with my service reprrsentative, Pamela. dealership. My experience has been excellent, especially with my service reprrsentative, Pamela. More
by Tommor
Employees Worked With
Pamela
December 31, 2021
The roadside assistance was top notch professional. The service person that fixed my flat made sure that there was no property damage and did things quickly service person that fixed my flat made sure that there was no property damage and did things quickly More
by Brucegrimes2509
Employees Worked With
Sydney Thorp
December 27, 2021
Usually fast and friendly dealership. Only had to wait a bit longer than expected on one occasion. Service department people seem knowledgeable. bit longer than expected on one occasion. Service department people seem knowledgeable. More
by p_mason74
Employees Worked With
Sydney Thorp
December 23, 2021
Great experience at Lexus having my car serviced! All the maintenance issues were completed & the car was returned in immaculate condition! Kudos to Lexus service! maintenance issues were completed & the car was returned in immaculate condition! Kudos to Lexus service! More
by Margiei
Employees Worked With
Jacky
December 21, 2021
My LC had some dings on the wheels. Fortunately I had insurance purchased when I got the car. Tampa Lexus took care of the repair in a very timely matter. insurance purchased when I got the car. Tampa Lexus took care of the repair in a very timely matter. More
by mdubowitch
Employees Worked With
Matthew
December 20, 2021
Sean stepped in as Service Advisor did a great job. The Dealership is undergoing a renovation but he kept me informed of progress with service and auto was delivered washed and ready to go! Dealership is undergoing a renovation but he kept me informed of progress with service and auto was delivered washed and ready to go! More
by dtritch50
Employees Worked With
Sean, Sydney Thorp
