Lexus of Tampa Bay - Service Center

Very slow no one apologize to me for my last visit Mgr was not helpful was not helpful More

3 autos bought and serviced from this dealership, all departments (sales, service, and parts) are excellent. departments (sales, service, and parts) are excellent. More

Postivesefficient checkin process and detailed Postives efficient checkin process and detailed explaination of recommended maintance & associated service costs, temporary waiting room basic/but ac Postives efficient checkin process and detailed explaination of recommended maintance & associated service costs, temporary waiting room basic/but acceptable, efficient checkout process and detailed explaination of inspected items and gave customer record copy of results, car wash was excellent (inside & outside) Negatives at 7AM appointment, a 2 hrs wait for oil change & car wash, seems too long, estimated service charge for engine & cabin air filter change was X5 cost at parts store, seems too high (I bought for $50 and installed under 5 minutes) More

they were on point and went above and beyond. Everyone was really friendly and accommodating. I have been bringing my cars here for years so I would definitely recommend them. was really friendly and accommodating. I have been bringing my cars here for years so I would definitely recommend them. More

Consistently the quality of service is excellent. Ryan Russo is very personable and helpful, making me feel welcome and valued. I always appreciate this reliable service. Russo is very personable and helpful, making me feel welcome and valued. I always appreciate this reliable service. More

I am always well taken care of and customer service goes above and beyond the call of duty to ensure my experience is hassle free. above and beyond the call of duty to ensure my experience is hassle free. More

Alex Hidalgo, my trusted service advisor, continues his excellent customer experience on my latest visit. excellent customer experience on my latest visit. More

My experience over the passed 5 years has been beyond my expectations. From my wonderful sales person to the service I receive, I am truly a LexusTB happy client..Looking forward to the new building. expectations. From my wonderful sales person to the service I receive, I am truly a LexusTB happy client..Looking forward to the new building. More

Overall it was good. However, my car was not totally cleaned and washed, while I was told that there would be car wash. Moreover, I had to stay for 2 hours. It would be very nice if you could reduce thi cleaned and washed, while I was told that there would be car wash. Moreover, I had to stay for 2 hours. It would be very nice if you could reduce this time. More

Excellent service! Friendly staff! Only problem is difficult to reach because of major construction. Recommend highly. difficult to reach because of major construction. Recommend highly. More