Lexus of Tampa Bay - Service Center

3 autos bought and serviced from this dealership, all departments (sales, service, and parts) are excellent. departments (sales, service, and parts) are excellent. More

Postivesefficient checkin process and detailed Postives efficient checkin process and detailed explaination of recommended maintance & associated service costs, temporary waiting room basic/but ac Postives efficient checkin process and detailed explaination of recommended maintance & associated service costs, temporary waiting room basic/but acceptable, efficient checkout process and detailed explaination of inspected items and gave customer record copy of results, car wash was excellent (inside & outside) Negatives at 7AM appointment, a 2 hrs wait for oil change & car wash, seems too long, estimated service charge for engine & cabin air filter change was X5 cost at parts store, seems too high (I bought for $50 and installed under 5 minutes) More

they were on point and went above and beyond. Everyone was really friendly and accommodating. I have been bringing my cars here for years so I would definitely recommend them. was really friendly and accommodating. I have been bringing my cars here for years so I would definitely recommend them. More

Consistently the quality of service is excellent. Ryan Russo is very personable and helpful, making me feel welcome and valued. I always appreciate this reliable service. Russo is very personable and helpful, making me feel welcome and valued. I always appreciate this reliable service. More

My experience over the passed 5 years has been beyond my expectations. From my wonderful sales person to the service I receive, I am truly a LexusTB happy client..Looking forward to the new building. expectations. From my wonderful sales person to the service I receive, I am truly a LexusTB happy client..Looking forward to the new building. More

I am always well taken care of and customer service goes above and beyond the call of duty to ensure my experience is hassle free. above and beyond the call of duty to ensure my experience is hassle free. More

Alex Hidalgo, my trusted service advisor, continues his excellent customer experience on my latest visit. excellent customer experience on my latest visit. More

Overall it was good. However, my car was not totally cleaned and washed, while I was told that there would be car wash. Moreover, I had to stay for 2 hours. It would be very nice if you could reduce thi cleaned and washed, while I was told that there would be car wash. Moreover, I had to stay for 2 hours. It would be very nice if you could reduce this time. More

Very pleasant experience. My buying experience in July was great and now my first service experience with Scott was also good. He was friendly and professional to work with as my service advisor. My onl was great and now my first service experience with Scott was also good. He was friendly and professional to work with as my service advisor. My only minor comment was tire rotation was not indicated on my 5,000 mile service I noticed after I left. I'm assuming it was done. As indicated, that doesn't detract from my 5-star rating. More

Dave Jones is an excellent csr. He is always cordial, courteous and gets things accomplished with a minimum off fuss. courteous and gets things accomplished with a minimum off fuss. More