Lexus of Tampa Bay - Service Center

They are currently being remolded and it is not a very pleasant experience getting my car serviced. My s/a (Dave Jones was as usual excellent. The customer waiting area was totally inadequate I will not c pleasant experience getting my car serviced. My s/a (Dave Jones was as usual excellent. The customer waiting area was totally inadequate I will not come back until they have a new costumer lounge. More

When my car was completed S/A told me what they did. Not during. Sat there 2 1/2 hrs. Not during. Sat there 2 1/2 hrs. More

Staff is professional and informative. Alex, Service Coordinator is fantastic! Quality workmanship. Timely, honest, and kind. Alex, Service Coordinator is fantastic! Quality workmanship. Timely, honest, and kind. More

I have always found my experiences at Tampa Bay Lexus service department to be excellent. Dave Jones has been my car service representative since 2006 and I would not go anywhere else for my car's servi service department to be excellent. Dave Jones has been my car service representative since 2006 and I would not go anywhere else for my car's service needs. Thank you, Dave B. More

We took our Lexus, because we had a nail on the right passengers side. unfortunately we had to buy not one but 2 tires. Because the tech discover a second tire on the drivers side. Adriane, was our se passengers side. unfortunately we had to buy not one but 2 tires. Because the tech discover a second tire on the drivers side. Adriane, was our service consultant. He was very professional, and very helpful. He also, advice us that our maintenance was coming up in April. We had to leave our car for a few days. But, Adriane made sure we had a loaner. We were very satisfied. Good Job. One small detail. When we pick-up the car. The personnel that cleaned the car did not do a very good job. More

Ryan Russo always takes good cae of us. We want the car to ren perfectly when it is returned to us and IT DOES. Can't ask for more! Thaks C.T. Bougas We want the car to ren perfectly when it is returned to us and IT DOES. Can't ask for more! Thaks C.T. Bougas More

My service advisor, M. J., is a gem. He Listened to me, explained the recommended maintenance and did not try to upsell me at all. In fact, I didn’t choose to do all the rec J., is a gem. He Listened to me, explained the recommended maintenance and did not try to upsell me at all. In fact, I didn’t choose to do all the recommendations and he still took great care of me. I got an extra discount and a beautifully detailed car! More

Despite the construction the service was very good and my service assistant Pam Moore was terrific. service assistant Pam Moore was terrific. More

Great dealership! My service advisor Alex H is the best. I know my car is being take. Care of with the best parts and attention to detail when I take it in. Thanks for My service advisor Alex H is the best. I know my car is being take. Care of with the best parts and attention to detail when I take it in. Thanks for keeping my IS running it’s best! More

Despite the construction which was a little unsettling, the service was out standing. service was prompt. I was surprised that I would have to rent a loaner, but that seemed necessary since the service wou the service was out standing. service was prompt. I was surprised that I would have to rent a loaner, but that seemed necessary since the service would take more than 5 hours. the maintenance was thorough. I believed that all aspects of preventive maintenance had been covered More