Lexus of Tampa Bay - Service Center

The service staff was very professional, and responsive. Future service requirements were explained for 30,000 mile check up. Future service requirements were explained for 30,000 mile check up. More

Great maintenance department. Organized, People are friendly and tell you what to expect as far length of time and what needs to be done if it is a routine maintenance. Organized, People are friendly and tell you what to expect as far length of time and what needs to be done if it is a routine maintenance. More

As usual. timely and efficient service for my NX 200. Excited to see how the new building will look when construction is finished. Cudos to Ryan Russo for hi timely and efficient service for my NX 200. Excited to see how the new building will look when construction is finished. Cudos to Ryan Russo for his always friendly manner. More

I purchased my wife's 2010 ES 350 from Lexus of Tampa Bay (LOTB). The car is still in excellent shape because of the great service and scheduled maintenance completed by LOTB. Always a wonderful experience a (LOTB). The car is still in excellent shape because of the great service and scheduled maintenance completed by LOTB. Always a wonderful experience as I have a great service tech. We have always been happy and satisfied with LOTB. More

Great customer service our service advisor Alex and his crew very professional and respectful of our time with and concerns. Highly recommended. crew very professional and respectful of our time with and concerns. Highly recommended. More

Professional, timely, clean and they go above for what you need. They care about your value and your goal in a car for your family or personality. you need. They care about your value and your goal in a car for your family or personality. More

Always friendly and prompt and professional. Convenient times and pleasant waiting area. Treat me respect. Convenient times and pleasant waiting area. Treat me respect. More

My service agent Ryan Russo, always provide great customer service. The car gets in and maintenance is done in a timely manner. customer service. The car gets in and maintenance is done in a timely manner. More

The service department still needs help! Service manager was fantastic as well as my service advisor. The service technicians bite oil! My car was complete oil change rotation and air filt Service manager was fantastic as well as my service advisor. The service technicians bite oil! My car was complete oil change rotation and air filter. Went to meet my car in the service drive and drive it like I stole all the way home. I receive a phone call to come back! Oil everywhere in service drive per service advisor, went out to car in driveway oil puddles as well as a trail of oil all the way down the street. Made a I turn called service advisor stated I love my leased car and I’m not driving it any further. Mobile technician came out cocky as all xxxx. Stated he’d fix it, when I suggested he check deeper as this is a leased vehicle he stated it had some oil in it so it’ll be fine! Called service manager LA he quickly was on top of everything! Thank you LA! I requested a refund for the service I paid for snd he obligated without hesitation. Called Lexus of tampa bay manager spoke with his assistant left message and yeah as usual he’s never returned call! Yes I’ve attempted to reach this person previously in ANOTHER issue! Wow, you can trust my next leased vehicle will not be at Lexus of Tampa Bay! I suppose I’ll go back to Reeves! #sorrynotsorry #lexusoftampabay #lexusoftampabaysucks More

I like the fact that David Jones is always helpful. Nice facility and helpful people. Nice facility and helpful people. More