Lexus of Tampa Bay - Service Center

Jaclyn is by far the best service advisor I have deal with in my 50 years. She courteous and honest. She is the main reason I have my car service at your dealership. A great asset to your dealership!! with in my 50 years. She courteous and honest. She is the main reason I have my car service at your dealership. A great asset to your dealership!! More

Always keeps my car running at peak performance. White glove standards and always a friendly face. White glove standards and always a friendly face. More

Always have a good experience with service here. Professional and don't try to have you do more than what you bring your car in for. Bonus is getting car back clean although this time they forgot to Professional and don't try to have you do more than what you bring your car in for. Bonus is getting car back clean although this time they forgot to run it through the car wash. Otherswise perfect! More

Car initially booked for routine service had engine light go off just before appt. I communicated with scott about it via email. The part had to be ordered. I got a loaner for 4 days. Car was ready Tu after go off just before appt. I communicated with scott about it via email. The part had to be ordered. I got a loaner for 4 days. Car was ready Tu afternoon and I picked it up. Tire also fixed. No issues. More

My service was excellant. My service representative Ryan Russo is outstanding. He always is the most professional and outstanding customer service provider at Lexus. We keep b My service representative Ryan Russo is outstanding. He always is the most professional and outstanding customer service provider at Lexus. We keep buying the Lexus brand because of the service we receive from Lexus. More

Service department was very professional and was quick to get me a loaner car while waiting for a part that had to be ordered. My service advisor Pam was very knowledgeable and courteous! get me a loaner car while waiting for a part that had to be ordered. My service advisor Pam was very knowledgeable and courteous! More

Service was excellent. No surprises. Car was serviced and cleaned beyond expectations. Easy drop off the night before service No surprises. Car was serviced and cleaned beyond expectations. Easy drop off the night before service More

Very appreciative of the service I receive when I bring my car in for service. I trust Pamela my rep to make sure that my cars condition is always in tip top shape. my car in for service. I trust Pamela my rep to make sure that my cars condition is always in tip top shape. More

Mohammad was nice and professional. Wasn't expecting a $450.00 oil change/tire rotation invoice. Wasn't expecting a $450.00 oil change/tire rotation invoice. More

They were very nice and accommodating. The price to change the oil was outrageous and when I got home, the hood of the car had been wiped down with an oily rag. I did not want the machine The price to change the oil was outrageous and when I got home, the hood of the car had been wiped down with an oily rag. I did not want the machine car wash for fear it would leave scratches on the paint. More