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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
690 Reviews

690 Reviews of Lexus of Tampa Bay - Service Center

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June 16, 2022

Great service as always. I just wish the car wash wasn't broken during my visit. More

by eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Jun 17, 2022 -

Lexus of Tampa Bay responded

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

June 16, 2022

The service was quick and efficient. We are happy to have Alex as our service advisor. More

by ASHLEEBASEY013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hiladago
Jun 20, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2022

They really take care of you and try to make the experience go smoothly as possible. More

by lronnie89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ
Jun 16, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2022

I expect nothing less than exceptional service and they always deliver above and beyond. My choice for a go to dealership. More

by Workrdjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 13, 2022 -

Workrdjones responded

Great service

June 10, 2022

Excellent service my customer service rep notice the Crack in windshield and took care of everything with my insurance company, gator the glass company, and had a user vehicle for me.she even kept me in More

by jmwilson42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Moore The loaner car guy. and several attendants.
Jun 12, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2022

Appts are easy to make online. Service is always great and professional. I could use a dealer closer to me but I still travel here for the service. Jackie is terrific to work with. More

by mion_h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn
Jun 08, 2022 -

Lexus of Tampa Bay responded

Hi. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

June 05, 2022

Car service is ok, But car wash is very bad, inside out not really clean, very time disappointed. More

by Michelle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember
Jun 06, 2022 -

Lexus of Tampa Bay responded

Hi Michelle, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 365-7152 to discuss what we can do to help.

June 01, 2022

Complimentary 1 yr. service. Treated very well on a busy day. Only issue was that car wash was down for some reason so had to take it to get washed & cleaned inside. O More

by dbarletta
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murawski
Jun 02, 2022 -

Lexus of Tampa Bay responded

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

Jaclyn provides the best customer service and is so personable. She really cares about her customers and always ensures each appointment is a positive experience. I always feel welcome at the dealers More

by Bren'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jaclyn
Jun 03, 2022 -

Lexus of Tampa Bay responded

Hi Bren, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

May 30, 2022

Your construction, power was down, no car wash, no paper on carpet, finger smudges on console...what happened. ( my advisor informed me prior of grid down) . More

by Annemarie696@outlook.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murakawaski, great!
Jun 01, 2022 -

Lexus of Tampa Bay responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Tampa Bay take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 365-7152. We hope to hear from you.

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