Lexus of Tampa Bay - Service Center

As usual, my long-time service technician Alex was professional, patient, and diligent regarding my vehicle. Alex should be awarded a raise and be promoted to management. professional, patient, and diligent regarding my vehicle. Alex should be awarded a raise and be promoted to management. More

Outstanding customer service and I am never disappointed. I would recommend this dealership to all my family and friends. I would recommend this dealership to all my family and friends. More

Love the service I receive at Lexus of Tampa Bay! MJ was awesome in making sure I have a full review of the service being done and how long it will take. I cannot see why anyone would go to any other MJ was awesome in making sure I have a full review of the service being done and how long it will take. I cannot see why anyone would go to any other dealer. More

Darlon at Lexus is a master technician top notch and professional. Scott Banta courteous and professional. professional. Scott Banta courteous and professional. More

Construction , waiting area way too small/ I waited outside in the shade, but heat for two hours outside in the shade, but heat for two hours More

I was informed of a long list of things that were needed or recommended, one - a tire due to a nail in my tire, I had a tire shop to check it out and there was no nail or slow leak, perfectly good tires, ai or recommended, one - a tire due to a nail in my tire, I had a tire shop to check it out and there was no nail or slow leak, perfectly good tires, air filter - check the filter and it's perfectly clean and new, there were other recommended repairs that if I didn't know cars I would hv paid them to do that was unnecessary More

Very friendly, organized and professional. I absolutely love the way they keep you informed about the car maintenance and timing of your repairs. They make it very easy and convenient and do a I absolutely love the way they keep you informed about the car maintenance and timing of your repairs. They make it very easy and convenient and do a fabulous job!! More

I enjoy getting my car serviced here for the free inspection, car wash, & the service advisors take care of you. inspection, car wash, & the service advisors take care of you. More

They really care about you,Scott is amazing. Very reliable and is always attentive to your requests Very reliable and is always attentive to your requests More

Did not keep me updated on status of vehicle. Representative went on vacation & so bounced around to various others to try to find out status of vehicle. Originally told work would take a few day Representative went on vacation & so bounced around to various others to try to find out status of vehicle. Originally told work would take a few days but wound up being over a week. No one at dealership ever initiated contact with me until after I picked up vehicle & email from someone who wanted to talk about buying my used vehicle. Loaner car, while appreciated, was not clean, personal items had been left in front & back, dirty floorboards, display said “maintenance needed, contact dealership”. Repair work was done as requested. Thankful for that More