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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
690 Reviews

690 Reviews of Lexus of Tampa Bay - Service Center

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July 18, 2022

Scott took care of us quickly and efficiently from making the appointment for service to the finish. Thank you for your courteous demeanor and proficient service. More

by bac2726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Banta
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Jul 21, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 18, 2022

The service was excellent. The vehicle was washed and cleaned. Service was completed within a reasonable time. More

by Legs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ary Vargas: service consultant
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Jul 21, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Jul 21, 2022 -

Legs responded

Very pleased with service. The service consultant addressed all the questions asked. Ms. Vargas is an outstanding team member.

July 13, 2022

Un dealer excelente, todos los trabajadores son muy buenas personas y muy profesionales. Es un placer ir a ese dealer. More

by elizondoluismiguel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 19, 2022 -

Lexus of Tampa Bay responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

July 12, 2022

Pamela is always courteous, on time and helpful with any concerns I have. It’s always a pleasure dealing with her More

by Tessiem1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
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Jul 14, 2022 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 12, 2022

The maintenance service was not as I expected from a Lexus dealership, when I got my car back other parts of my car got mixt up. More

by Juana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
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Jul 14, 2022 -

Lexus of Tampa Bay responded

Hi Juana, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (813) 365-7152. We'd appreciate the chance to make your experience a positive one.

July 10, 2022

It is always a pleasure to deal with service representative Jackie. She is alway there to greet me and always remembers me and my service records. Never any pressure on my services, just helpf More

by Kfalor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
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Jul 11, 2022 -

Lexus of Tampa Bay responded

Hello, we're happy you found our staff Jackie to be so supportive during your experience here at Lexus of Tampa Bay. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 08, 2022

Dave provided superior service! I needed a rental car while my car was being serviced. Dave quickly found me a rental and I was on my way. Thank you, Dave!!! More

by Lgarci1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in Service
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Jul 10, 2022 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 07, 2022

I expected the service amenities to be par with other dealers and it was not. I was disappointed in that regard. More

by Engineer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Ilarrza. Advisor
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Jul 09, 2022 -

Lexus of Tampa Bay responded

Hello, we are deeply disappointed by your experience at Lexus of Tampa Bay. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (813) 365-7152 to discuss what we can do to help.

July 06, 2022

Very good the personal service and the treat with the persons didn’t wash the suv. More

by Alexis_al_1902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 08, 2022 -

Lexus of Tampa Bay responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

July 04, 2022

Service was good and first time of complementary service for oil and gas change.of this leased car. More

by Simmons3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David jones
Report | Print
Jul 05, 2022 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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