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Lexus of Tampa Bay - Service Center

Tampa, FL

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690 Reviews of Lexus of Tampa Bay - Service Center

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July 08, 2024

Excellent customer services, communication skills have Ayden. Thanks to Johanet and the front office lady,, She is always so sweet. Thanks for your service. More

by yaquelinbecera12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
Jul 09, 2024 -

Lexus of Tampa Bay responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2024

The service people are amazing! My service person Scott is always very accommodating and keeps me updated on what is happening with my car. I appreciate the great service! More

by ShirleyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 05, 2024 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 01, 2024

The year agent who took care of me, Kevin is really outstanding, very courteous and helpful. It took about two hours waiting, but the service was complete. More

by Tmchami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jolko
Jul 03, 2024 -

Lexus of Tampa Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2024

It’s now been over a week and no one has contact me about my car being repaired. My service representative has not contacted me and I’m still waiting going now week two. I never have a good experience with t More

by Chrisallen0270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh service representative
Jun 28, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 27, 2024

The staff are very kind, professional and honest. They are pleasant to do business with and are not “pushy” or forward. I recommend this dealership to anyone! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Hamad
Jun 29, 2024 -

Lexus of Tampa Bay responded

Hi Amy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.

June 17, 2024

David was my service manager & he was great. Very attentive. Explained everything. Car was ready when he said it would be. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 18, 2024 -

Lexus of Tampa Bay responded

We are pleased to hear you had such a positive experience with us, Kathy! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2024

Very pleased with the service performed. The advisor Dakota kept me informed on the progress made. A big plus for the courtesy pick up and delivery service. More

by judykronstadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 19, 2024 -

Lexus of Tampa Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 13, 2024

The best customer service! Make sure we have all the amenities and comfort. Grt rep More

by Adiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
Jun 13, 2024 -

Lexus of Tampa Bay responded

We are pleased to hear you had such a positive experience with us, Adiaz! Feel free to stop by if you ever need any more help.

June 13, 2024

MJ provided me with world-best customer service and attention. Made my experience while getting maintenance very pleasant. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Jun 14, 2024 -

Lexus of Tampa Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 12, 2024

Amazing service,great staff ,friendly & very knowledgeable about explaining to you in detail about how to go about on fixing the car thank you guys. More

by SILWADI91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.J
Jun 14, 2024 -

Lexus of Tampa Bay responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!