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Lexus of Tampa Bay - Service Center

Tampa, FL

4.7
690 Reviews

690 Reviews of Lexus of Tampa Bay - Service Center

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October 29, 2023

Over charge on oil change. , $190 and I told him that’s to much , for oil change. More

by Rtabares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot name
Nov 02, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (813) 365-7152. We would appreciate the chance to turn your experience around.

Nov 02, 2023 -

Rtabares responded

I called back, agent Oswaldo pick it up the call he transfer to another department , where I was waiting..they never answered.

October 23, 2023

Very Good Service by representative. He was very helpful in giving the full description of the service. More

by kalshlmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ramirez
Oct 26, 2023 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Ive had ten Lexus in a row and the service department has never let me down. More

by jfras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 29, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

Waiting room very comfortable and pleasant with comfortable seating and snacks . No problems to report More

by Bzcasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Randal Jr
Oct 24, 2023 -

Lexus of Tampa Bay responded

Hi, it is great to read such wonderful comments about your experience with us! If you ever need help, just give us a call. Happy motoring!

October 18, 2023

I was very pleased with the service I received. The wait time wasn’t too bad. The representative I worked with kept me up to date. He was very professional and friendly. More

by dtym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 18, 2023 -

dtym responded

Everything went smoothly.

Oct 21, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 16, 2023

The facility upgrade is beautiful and clean. It was easy to drive through when dropping off. I was able to use the shuttle to take of some business while waiting for service of my car. The man More

by iaivery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Bartus
Oct 19, 2023 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 16, 2023

Great service. On time as promised. I waited for the car to be done and even got a loaner when needed More

by Gablaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Randell
Oct 18, 2023 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us, Gablaze! Feel free to stop by if you ever need any more help.

October 15, 2023

Excellent service in state-of-the-art facilities. Expect superior treatment from Lexus, and receive it. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees I had any contact with.
Oct 18, 2023 -

Lexus of Tampa Bay responded

Hi Jerry, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 14, 2023

I cannot say enough great things about my experience with Lexus of Tampa Bay’s Service department. I was in a tight spot when my RX350 decided to not start. While Lexus Roadside Assistance was not very helpf More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Hamad
Oct 17, 2023 -

Lexus of Tampa Bay responded

Hi Steph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2023

I, love Lexus of Tampa Bay! Their service is out of this world. They are always kind, clean and courteous. Wouldn't go anywhere else! Scott Banta is the best service agent ther More

by artelise95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Banta
Oct 17, 2023 -

Lexus of Tampa Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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