Lexus of Tacoma at Fife

Mr. Pak and the dealership have lived up to customer service expected for luxury vehicle owners; follow up calls, reminders, and information about the car I purchased. The entire staff at the Fife deale service expected for luxury vehicle owners; follow up calls, reminders, and information about the car I purchased. The entire staff at the Fife dealership are friendly and courteous, always treating their customers with the highest respect. More

I have been with this dealership for approx. 4 years. I have always thoroughly enjoyed the friendless of all the staff and willingness to work with me. I have formed a great business relationship with Andy have always thoroughly enjoyed the friendless of all the staff and willingness to work with me. I have formed a great business relationship with Andy Lee. It is nice to have someone familiar with myself and my vehicle when I come in to have it serviced. So, thanks Andy! More

I have purchased a IS250 in Mar 2011. I am completely satisfied with their exceptional service and the new vehicle. They have greater amount of selections compared to other lexus dealers and too many to satisfied with their exceptional service and the new vehicle. They have greater amount of selections compared to other lexus dealers and too many to choose from. Also I've had routine maintenance service done recently. The manager and the salemen recognized me. Although it has been almost 4months gone by. I would highly recommend this dealer to future lexus owner. More

Lexus of Tacoma at Fife is highly recommended. We purchased a new Lexus RX 350 from Jay Pak. Jay was patient with us from start to finish, no game playing. The after service is also outstanding. W purchased a new Lexus RX 350 from Jay Pak. Jay was patient with us from start to finish, no game playing. The after service is also outstanding. We love the free car wash! More

I had a terrific experience working with John Southwick. I was looking for the exact LX570 and he made the deal go very smoothly. I was in and out in less than two hours and so far the experience has conti I was looking for the exact LX570 and he made the deal go very smoothly. I was in and out in less than two hours and so far the experience has continued to be terrific. I've bought other Lexus from other dealers and without a doubt, Tacoma has been the best experience so far. More

We purchased our first Lexus from Jay Pak at Lexus of Tacoma at Fife.  We were treated with respect, and will definitely go back if we're ever in need of a new or used vehicle in the future.   Tacoma at Fife.  We were treated with respect, and will definitely go back if we're ever in need of a new or used vehicle in the future.   More

Everyone at this dealership is friendly and professional. Andy Lee is my service advisor, and is responsive and a pleasure to work with. The Technical guru, Tammi (?) is a fountain of information. He took ex Andy Lee is my service advisor, and is responsive and a pleasure to work with. The Technical guru, Tammi (?) is a fountain of information. He took extra care in showing me how to load contacts from my Droid mobile phone to my (older) phone system on my Lexus 300. More

I never thought buying a car would be a pleasant experience until I went to Lexus at Fife. Jay Pak was very knowledgeable about the vehicles and found one that was perfect for me within my budget. experience until I went to Lexus at Fife. Jay Pak was very knowledgeable about the vehicles and found one that was perfect for me within my budget. I would definitely recommend to my friends and family. More

Jon Heffernan, has continually provided prompt excellent customer service. Jon as well as the other service tech's are always helpful to answer questions whether its by phone or in person by an impromptu d customer service. Jon as well as the other service tech's are always helpful to answer questions whether its by phone or in person by an impromptu drop in. Appointments are readily available, work has always been preformed in the time & cost specified. A courtsey phone call is always given when the car is ready as well as a follow up a couple days after the service. I have dealt with Jon now for years in the servide dept he is always professional and puts the customers needs as his top priority. More

The Service Rep I worked with (Andy Lee) was the most friendliest, efficient, professional, and courteous individual I have had the pleasure working with. I came in for a simple oil change and he notifie friendliest, efficient, professional, and courteous individual I have had the pleasure working with. I came in for a simple oil change and he notified my of my 30,000 mile service was due. He was able to get 20% off the service price for me and put me in a very nice loaner in no time at all. He then repaired a chip in my paint with touch up paint and left the paint in my glove compartment. All in all, I was very please with his professionalism and overall manner. More