Lexus of Southampton
Southampton, NY
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386 Reviews of Lexus of Southampton
The best car buying experience I ever had. This is the second Lexus that I purchased from Michael Penta and Lexus of Southampton. They bent over in making my car purchase experience easy. I c This is the second Lexus that I purchased from Michael Penta and Lexus of Southampton. They bent over in making my car purchase experience easy. I consider myself a tough customer who had many questions and concerns. Michael Penta answered all of my concerns and afforded me the necessary time to make my decision. Their service was excellent on my first Lexus purchase and I'm sure that will be the case on this one. This dealership is some distance from my primary home but is well worth the distance for a great sales and service relationship. More
Perfect Experience! From the moment I walked through the door, until I drove away in my brand new Lexus, I was made to feel like Customer #1 - but also like family. The From the moment I walked through the door, until I drove away in my brand new Lexus, I was made to feel like Customer #1 - but also like family. The Sales Team ( Michael Penta the General Manager and Mike Cavaliere) listened to what I wanted, and worked with me to make sure we got to a Lease which worked for me. Michael Tannenbaum adjusted the settings to ensure they were right for me and explained all the features - programmed my phone, added my 2000 contacts and set up Sirius XM to my favorite channels. GREAT experience all around More
Very Helpful Went over everything with us and explained each feature so we could understand how to use them. Lexus of Southampton was very helpful to me. Went over everything with us and explained each feature so we could understand how to use them. Lexus of Southampton was very helpful to me. More
I learned so much about my radio and SiriusXM, Mr. Tannenbaum was very knowledgable about the Sirius XM radio system. I love the ability to select my own favorite type of music and he showed me ho Mr. Tannenbaum was very knowledgable about the Sirius XM radio system. I love the ability to select my own favorite type of music and he showed me how to do it, how to control it on the steering wheel, and he knew all of the stations' numbers and music, and he set it for me. He also sent the entire lineup of music to me via email the next day. He was friendly and smart and thorough. More
Emergency Purchase I have always loved Lexus and will always drive one. After having a minor accident that left my beautiful 2004 Lexus GX 470 completely totaled, I went I have always loved Lexus and will always drive one. After having a minor accident that left my beautiful 2004 Lexus GX 470 completely totaled, I went to the dealership for some ideas. Not thinking I would ever drive a car that wasn't an SUV, I walked out that day with a gorgeous 2015 NX 200t. I absolutely love my new car. Michael, Michael, and Jeff were very friendly, easy to communicate with and worked quickly and efficiently to make sure I could drive the car out when I wanted to. Michael helped me set up the car and taught me how to use all the new features (my old car still had a tape deck!) I couldn't be happier and will always use this dealership! More
Picky Customer Gets a GREAT Vehicle! This would be my 4th or maybe 5th Lexus RX and I knew exactly what I wanted... until I saw the plethora of options, some of which I just HAD to have. This would be my 4th or maybe 5th Lexus RX and I knew exactly what I wanted... until I saw the plethora of options, some of which I just HAD to have. Mike Penta captained my deal through tricky waters and eventually I got the car I wanted, plus some extras. The car arrived at the dealership just in time for the expiration of the lease on my 2013 RX. We worked with Joe Savino on the final details and he was a pleasure to deal with, Joe is a very competent and congenial guy. We figured out that he worked at the dealership in 1990 when I got my first Lexus. We were very satisfied with his competence and congeniality. Then it was time for the technical stuff, and boy is this car loaded with user-friendly tech!! We were introduced to the new car's technology by Mike Tannenbaum who spent 2 hours with us and was very knowledgeable and patient. It was like going back to grad school, and I hope my wife and I got a passing grade! I bought my first Lexus from this dealer in 1990 and have the highest regard for his dealerships and choice of people and products. There was no hard sell, and I would definitely buy or lease another vehicle from the guys at Lexus of Southampton More
Absolutely perfect This is by far the best experience we have ever had purchasing a new car. We got a beautiful new car plus an excellent deal. We recommend this dealers This is by far the best experience we have ever had purchasing a new car. We got a beautiful new car plus an excellent deal. We recommend this dealership highly! More
A perfect dealership in the ways that matter. From our entering the dealership to the call several moments ago from them to inquire if there is anything about the car which we picked up two weeks From our entering the dealership to the call several moments ago from them to inquire if there is anything about the car which we picked up two weeks ago that they can help with, Lexus of Southampton has been exceptionally customer-friendly, attentive and intuitive about our needs. We had an issue about being away on a trip for two weeks after we decided on the car. No pressure, just offers of practical help. Would we like the car brought to Westchester for our convenience? We thought they were kidding. Michael Tanenbaum was so patient and knowledgeable explaining and demonstrating the cool features that we actually remembered how some of them work. We have purchased just about every great car you can imagine, Benz, Bimmer, Jaguar, etc. but this place takes the cake. Kudos to Michael, the Manager and his people, you guys are exemplary and we can't imagine why we would ever go anywhere else. More
Best car buying experience. I had the pleasure of dealing with 4 different individuals in the process of purchasing my first Lexus. Frank Knoll, my salesman, was knowledgeable an I had the pleasure of dealing with 4 different individuals in the process of purchasing my first Lexus. Frank Knoll, my salesman, was knowledgeable and extremely patient. I lost track of the number of test drives as we narrowed down the selection process. Manager Michael Penta helped guide us through the experience, providing honest and valuable insights which were truly appreciated. Jeff Pastor was great with all the financing and paperwork. Michael Tannenbaum, technology specialist, was indispensable in teaching us how to actually operate all the bells and whistles in this very complex vehicle. I have bought many vehicles in my lifetime. This dealership was by far and away the best I have ever dealt with. Glenn Seifert More
purchasing a new car we went to Lexus of Southampton for service on my previous car. the service was excellent and decided to buy a new car at this dealership because of we went to Lexus of Southampton for service on my previous car. the service was excellent and decided to buy a new car at this dealership because of the excellent service department. we had wonderful salesmen helping us buy our new car. . they made the whole process easy for us. it was a pleasure to deal with everyone in this dealership. More