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Lexus of Serramonte
Colma, CA
750 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 751 reviews
June 02, 2017
Love it Very good service. At first I was so worry about I couldn't find someone to help me to pick up my car. I told them my concern. They rent a car for me. Very good service. At first I was so worry about I couldn't find someone to help me to pick up my car. I told them my concern. They rent a car for me. It is free. Thank you for so nice service More
by Happy service
Employees Worked With
Richard fitzgibbon
May 31, 2017
thank you We were completely satisfied, especially me after being a 25 year customer, with our new ES350. The salesperson was turned on to me by the last one a We were completely satisfied, especially me after being a 25 year customer, with our new ES350. The salesperson was turned on to me by the last one and all the other people were great to work with in all manners. Everything is so far so great. Thank you very much. More
by Gary
Employees Worked With
Francis Chan
May 26, 2017
Quick, great service I came in for my first service. I had an appointment but due to traffic I was 30 minutes late. I was still able to get out of there within an hour and I came in for my first service. I had an appointment but due to traffic I was 30 minutes late. I was still able to get out of there within an hour and have my car washed. This was much faster than I anticipated. More
by Edward Kaplun
Employees Worked With
Not sure
May 22, 2017
Consistently great customer service Love this dealership. I drive from Richmond (east bay) although San Rafael is closer Lexus of Serramonte always gives me great service. The service te Love this dealership. I drive from Richmond (east bay) although San Rafael is closer Lexus of Serramonte always gives me great service. The service techs David and Eddie are my favorite! More
by eastbayguy
Employees Worked With
David
May 22, 2017
Great customer service Great customer service, exceptional work. Came in on the wrong date and they were still able to accommodate me and service my vehicle in a timely mann Great customer service, exceptional work. Came in on the wrong date and they were still able to accommodate me and service my vehicle in a timely manner. More
by Mariposa5
Employees Worked With
Service
May 18, 2017
Always highly pleased with the service provided. Lexus serramonte provides the most outstanding customer service. They are extremely professional and the honesty and helpful information conveyed to m Lexus serramonte provides the most outstanding customer service. They are extremely professional and the honesty and helpful information conveyed to me is outstanding. Pete is a great service provider and always professional. I Love Lexus of Serramonte. More
by Msfine
Employees Worked With
Pete
May 09, 2017
Poor service Really disappointed ,poor service ,high price,they don't even wash car ,just sprayed water only exterior,I'll never come back,I would rather go magnus Really disappointed ,poor service ,high price,they don't even wash car ,just sprayed water only exterior,I'll never come back,I would rather go magnussen lexus More
by Nomiko03
Employees Worked With
I don't know
April 29, 2017
Excellent services Eddies is awesome, his so professional and understanding my needs! I always bring my Lexus to this dealer since 2003. The lounging is clean and neat, Eddies is awesome, his so professional and understanding my needs! I always bring my Lexus to this dealer since 2003. The lounging is clean and neat, every one there are very friendly! More
by Chienntc
Employees Worked With
Eddie Yeung
April 25, 2017
Excellent Customer Service Vy Le and all Staff! I had heard of the Lexus NX and sent an online inquiry. Vy Le got back to me right away and helped me make an appointment the next day. We reviewed t I had heard of the Lexus NX and sent an online inquiry. Vy Le got back to me right away and helped me make an appointment the next day. We reviewed the options, he showed me the cars, and then we reviewed the options to lease or buy. He demonstrated how to use the car, took my car as trade in to help cover the down payment. I opted for leasing and drove away with a new 2017 NX! Couldn't be more thrilled. The Finance Manager Danna Ye explained everything carefully and in detail. She was pleasant, personable and courteous. There was a lot of paperwork but that's not her fault. She was a pleasure to deal with! All in all, a 100% satisfied customer. More
by Dharma
Employees Worked With
Vy Le, Danna Ye
April 15, 2017
Excellent sales person David Grech We recently purchased a 2017 Lexus GX460 through David. The process was very easy and hassle free. David was great to work with and made the process v We recently purchased a 2017 Lexus GX460 through David. The process was very easy and hassle free. David was great to work with and made the process very smooth. More
by SKing
Employees Worked With
David Grech
