Lexus of Serramonte

110k mile service Service is always fantastic at Lexus of Serramonte. I have been going to them for years......Just have to stay on top of your own service requests. Service is always fantastic at Lexus of Serramonte. I have been going to them for years......Just have to stay on top of your own service requests. Besides my 110k mile service and 4 new tire, i requested by 220 volt be checked and wiper blades be replaced. I had to remind them of the 220 volt since it was not on the original service request. I got home and realized that they didnt change the wiper blades either. Luckily I didn't get charged....Over all they are a fantastic team and always takes excellent care of their clients. More

Good service We are very happy with the service, on time, friendly, great job done. The only complaint we have was that when we submitted our questions online w We are very happy with the service, on time, friendly, great job done. The only complaint we have was that when we submitted our questions online with our reservation, no answer was provided. More

Aaron has no idea what he's talking about. Aaron has no idea what he's talking about. Deal on the website is $4K down and $339 per month lease offer for a $38K Car. And he said for a car that Aaron has no idea what he's talking about. Deal on the website is $4K down and $339 per month lease offer for a $38K Car. And he said for a car that's $42K, you need to pay $8K down and same monthly payment, saying that the increase in price is 100% transferred to down payment. Clearly he has no idea what he's talking about - 10% increase in MSRP translate to double down payment, and he said it makes sense. Wow. Either he has no idea what he's talking about or he's trying to take advantage of me. More

PERFECT EVERY TIME. Working with DAVID MARTINEZ is a pleasure. He does not try to sell you unnecessary add-ons to increase the charges, and he works with JAMES, the best Working with DAVID MARTINEZ is a pleasure. He does not try to sell you unnecessary add-ons to increase the charges, and he works with JAMES, the best technician in the Lexus system. I have recommended Lexus of Serramonte to several of my friends and will continue to do so. I have never been disappointed with the way you have cared for my car for over 160,00 miles. Honest, efficient and just very nice people. Yours is definitely far more than an ordinary Service Department. Keep up the good work! More

RAJ KUNDIWALA PROVIDED OUR FAMILY WITH TOP NOTCH SERVICE In OCT 2017, Raj helped us purchase our LEXUS NX200T. From our first phone call to meeting him in person, he treated us like family. Raj was knowledge In OCT 2017, Raj helped us purchase our LEXUS NX200T. From our first phone call to meeting him in person, he treated us like family. Raj was knowledgeable, informative, professional, and courteous. We never felt like he was just "trying to get a sale" but rather wanted to get us the best deal possible. And we did! One year later, we are still enjoying our beautiful car! Thank you RAJ and LEXUS OF SERRAMONTE for always providing excellent service! More

MATTHEW RICHARDSON-EXCELLENT SERVICE Matthew is courteous, knowledgeable, and professional. He took the time to review with me the diagnostics of my car once it was done being serviced. I Matthew is courteous, knowledgeable, and professional. He took the time to review with me the diagnostics of my car once it was done being serviced. I really appreciated that! Thank You Matthew! More

Excellent service with Eddie Eddie is the best service advisor. He always care about his customer. He takes care of your car very well when you bring in for service. Eddie is the best service advisor. He always care about his customer. He takes care of your car very well when you bring in for service. More

Awesome dealer ship This guy and the team are awesome!, They work fast and gives you the best options for you. God bless guys!. Highly recommended and best dealership aro This guy and the team are awesome!, They work fast and gives you the best options for you. God bless guys!. Highly recommended and best dealership around sfo. More

Excellent Customer Service I've been bringing our 2011 IS350 to Dean for service since we purchased the car. Dean is absolutely the best. I never have to worry about our car. It I've been bringing our 2011 IS350 to Dean for service since we purchased the car. Dean is absolutely the best. I never have to worry about our car. It's always in good hands when I bring it in to Dean for service. Thanks Dean for taking care of me and our Lexus. More

Very Personal and Trustworthy. Have been bringing a few cars to Lexus of Serramonte and Pete has always done an excellent job understanding my needs and has always exceeded my expe Have been bringing a few cars to Lexus of Serramonte and Pete has always done an excellent job understanding my needs and has always exceeded my expectations. More