Lexus of Serramonte

Always great service at Lexus Serramonte. I take my 2013 Lexus RX350 to Lexus Serramonte. Eddie Yeung always takes care of my service needs as my service manager. He is always friendly, cour I take my 2013 Lexus RX350 to Lexus Serramonte. Eddie Yeung always takes care of my service needs as my service manager. He is always friendly, courteous, personable, and helpful without question. He advises me if I have any problems with my car. This last time was good. Nothing out of the ordinary. There was a slight delay when I arrived due to a high volume of cars that had pulled into the service area. So I had to wait about 15 minutes. But even during that time, the Lexus employee Christopher was very attentive. He kept me apprised of how long the wait would be, made sure to let Eddie know I was waiting (Eddie was in a different part of the facility), and was very friendly. I complimented him and told him that I appreciated his attentiveness this and on past occasions. More

Excellent This is our first Lexus. Leo is super helpful, professional, and patient. He takes care everything, and answers every questions that we have. Thank yo This is our first Lexus. Leo is super helpful, professional, and patient. He takes care everything, and answers every questions that we have. Thank you. More

Head and shoulders above the rest I cannot recommend these guys highly enough. My GS 350 is running beautifully thanks to Pete and Eddie who are totally transparent, honest and friendl I cannot recommend these guys highly enough. My GS 350 is running beautifully thanks to Pete and Eddie who are totally transparent, honest and friendly. Never been upsold for extra services and never been hit with an unexpected charge. Service is prompt and thorough. Simply my best vehicle ownership and service experience. More

Excellent service from Lenny Villajin My GX470 is well taking care of since I have Lenny as my advisor. Lenny Villajin always gives outstanding service on every single appointment I have My GX470 is well taking care of since I have Lenny as my advisor. Lenny Villajin always gives outstanding service on every single appointment I have with him. I was never disappointed. Thank you Lenny! More

I am so happy with new RX350L I have worked with Fernando and Larry. They are so great and very professional. Finally I got my dream car and I am very happy with the new car. I have worked with Fernando and Larry. They are so great and very professional. Finally I got my dream car and I am very happy with the new car. More

Efficient & Fast Had a service appointment & was greeted right away with no waiting, as I arrived a little early. Was taken care of by Maurice Rodriguez, who was prof Had a service appointment & was greeted right away with no waiting, as I arrived a little early. Was taken care of by Maurice Rodriguez, who was professional. Only waited 1-1/2 hrs. They also washed my car, vacuumed the inside & filled my wiper fluids. Great Service!!! More

great service Aaron was very informative and helpful! he helped us to get the right car for our needs. I couldn't be happier with the car and the overall service le Aaron was very informative and helpful! he helped us to get the right car for our needs. I couldn't be happier with the car and the overall service level. More

Excellent from start to finish Very very good service.. help me with everything from selecting a vehicle to working out finance to translating in finance.. everything went smooth as Very very good service.. help me with everything from selecting a vehicle to working out finance to translating in finance.. everything went smooth as it should be More

Fast & efficient Randy had everything ready for me upon arrival, including our courtesy car. I couldn’t ask for better service. I have had all my servicing done at y Randy had everything ready for me upon arrival, including our courtesy car. I couldn’t ask for better service. I have had all my servicing done at your location for 17 years now. Your department keeps me coming back. More

A nice 25,000 mile maintenance! Thanks Eddie Yeung. I have never taken my relatively new CT 200H anywhere but Lexus of Serramonte because they are always quick, informative and fairly priced for the enj I have never taken my relatively new CT 200H anywhere but Lexus of Serramonte because they are always quick, informative and fairly priced for the enjoyable experience of catching up on work while they do their thing. The lounge is spotless and a great place to have a cappacino while they detail my car to new condition. More