Lexus of Seattle

service has always been outstanding. associates are consistently cheerfull, friendly, and competent. when help was requested in understanding some of the communication capabilities or our car, respons consistently cheerfull, friendly, and competent. when help was requested in understanding some of the communication capabilities or our car, response was immediate and helpful. loner vehicles or free transportation to and from the agency is available when needed. over the past 15 years we have purchased 3 LS model vehicles. our only complaint has been trade-in value offered. More

Their service is first class and is one of the main reasons we keep buying Lexus. Very friendly and personable staff. Always on time and on quote. couldn't ask for better service or a better ownership reasons we keep buying Lexus. Very friendly and personable staff. Always on time and on quote. couldn't ask for better service or a better ownership experience. And great lounge with lattes while you wait More

Kevin is our "service contact" person and he's fabulous. He makes sure the work is done well and when he says, he keeps me informed. He is the reason I drive past the dealer 2 miles from my house to go to t He makes sure the work is done well and when he says, he keeps me informed. He is the reason I drive past the dealer 2 miles from my house to go to the other end of town for my Lexus needs. I really enjoying working with him. More

I recently purchased my 6th Lexus. I have purchased from Longo Lexus, So. Cal., Bellevue Lexus, Bellevue WA, and the last 2 from Lexus of Seattle. Lexus of Seattle, by far has been the best experiences I ha Longo Lexus, So. Cal., Bellevue Lexus, Bellevue WA, and the last 2 from Lexus of Seattle. Lexus of Seattle, by far has been the best experiences I have had in automobile purchasing. Matt Schwenke, my sales person is a true professional, in every aspect. The person I see most often is Adam Hendry in Service, I see him every 5000 miles for my service. I don't think it gets any better than Adam. That might be an unfair statement to make, as I only work with him. His professionalism is beyond expectations. Always has gone the extra mile. I would have a difficult time purchasing another vehicle, from someone other than Lexus of Seattle, because of these two individuals, and the car itself. More

We have been customers of Lexus of Seattle since May 2005 and have purchased three vehicles from them. The sales and service is exceptional and second to none. We consistently experience outstanding servic and have purchased three vehicles from them. The sales and service is exceptional and second to none. We consistently experience outstanding service each and every time and highly recommend them to everyone!! A big thank you to Lexus of Seattle for always being there to meet all of our vehicle needs for sales and service. Kevin Murphy our service advisor is the BEST!!!! More

Lexus of Seattle has been very good to me over the years. I have purchases 4 cars from this dealership. Adam Hendry has been my sevice advisor for a majority of the time and has been great to deal with I have purchases 4 cars from this dealership. Adam Hendry has been my sevice advisor for a majority of the time and has been great to deal with. Adam's main focus is and always has been customer service. THe bonus is, your car always leaves spotless. LD More

Once again I received the top notch care I have always expected at Lexus of Seattle. My car started making strange noises and would not accelerate. I got it home and called Lexus late on a Saturday aftern expected at Lexus of Seattle. My car started making strange noises and would not accelerate. I got it home and called Lexus late on a Saturday afternoon. Cory answered my call and arranged immediately to have a tow truck come by my house. By late Monday afternoon, the problem had been diagnosed, quoted and ultimatley repaired within a reasonable amount. My concern regarding getting to Lynnwood was not an issue since they provide the greatest service of all....they come and get you! Sweet Sarah arrived and got me to my car safe and sound. Some day I will have the ability to purchase a new car and no doubt I will be on my way to Lexus of Seattle! More

The entire staff at Lexus of Seattle has always taken great care of me. My last visit was in Oct for a Check CVS, Check Engine light as well as an oil change. I was, like always greeted by all including great care of me. My last visit was in Oct for a Check CVS, Check Engine light as well as an oil change. I was, like always greeted by all including by what I like to think of my own personal service consultant Kevin Murphy with a smile. Kevin is always there when I need him to answer my questions and explains the steps that are needed as well as every detail of my bill. I have always received outstanding service at Lexus of Seattle and will be a costumer for life. More

I bought a used RX300 from Lexus of Seattle, since purchasing my vehicle I always take it to them for my routine service and major service issues (which very rarely happens). I have been extremely hap purchasing my vehicle I always take it to them for my routine service and major service issues (which very rarely happens). I have been extremely happy with my vehicle. Plus whenever I take it in for service I always deal with Adam Hendry. He is very helpful, I recently stopped by without calling, told him one of my brakes lights was out, he not only changed my light for me but also had my car washed. More

Kevin Murphy has been our primary service consultant since we purchased our RX330 in 2006 and he is the best we have had after owning 21 cars. He is friendly, courteous, and honest. We totally trust h since we purchased our RX330 in 2006 and he is the best we have had after owning 21 cars. He is friendly, courteous, and honest. We totally trust his judgement and our assessment of this dealership is in large part due to his professionalism and the performance of the Service Team. If we purchase another Lexus it will be in large part due to Kevin's representation of the Lexus brand and the Lexus of Seattle dealership. More