Lexus of Seattle

Sales and service at this dealership is always friendly and helpful. They always exceed my expectations. I have purchased two vehicles here and always get all service there. The facilities are clean and th and helpful. They always exceed my expectations. I have purchased two vehicles here and always get all service there. The facilities are clean and the waiting room is comfortable.I would not go to another dealership. More

I love coming to this dealership. The service department is friendly and welcoming - and I mean everyone. Kevin Murphy is my service representative and he is like a family member to me. He is always so th is friendly and welcoming - and I mean everyone. Kevin Murphy is my service representative and he is like a family member to me. He is always so thoughtful and caring about me and my needs. He explains any work that is being done on my car and quotes me the price. I trust him - that say's alot about a service department and a dealership. More

Cory is always friendly and puts the needs of the customer first. I always am made to feel comfortable and welcome at the dealership. Top notch service. I have no problem recommending the service customer first. I always am made to feel comfortable and welcome at the dealership. Top notch service. I have no problem recommending the service department at Lexus of Seattle. The service there is much better than other dealerships I have experienced. More

Cory is a wonderful service representative. Very knowlegeable and helpful. He always makes you welcome. I feel like he has my interest on top of his priority. The waiting area is well kept and stock knowlegeable and helpful. He always makes you welcome. I feel like he has my interest on top of his priority. The waiting area is well kept and stocked with water, soft drinks, and an espresso service. The people are very friendly and they make waiting for service comfortable. I also appreciate the WiFi service that lets me continue working while I am waiting for oil change etc. More

Dealing with Cory was a wonderful experience. He was very helpful and the car was done in less time than he estimated. It was only the 30 day check up, but I am happy that the dealership is that worrie very helpful and the car was done in less time than he estimated. It was only the 30 day check up, but I am happy that the dealership is that worried about customer satisfaction. The car wash was an added bonus. More

Kevin Murphy is the sales rep. that I ask for everytime my car is due for service. He treats me like I am his best customer and makes me feel like Lexus of Seattle is very thankful for my business. They ha my car is due for service. He treats me like I am his best customer and makes me feel like Lexus of Seattle is very thankful for my business. They have a lovely waiting room and great staff that is at the beck and call of us customers. I am always informed ahead of time how long it will take to service my car. I am offered a loaner or shuttle service if I need it.I don't ever feel like there is unnecessary service done on my vehicle. More

I've been at Lexus of Seattle for all service needs on my LS460 and this time it was for a recall service. Kevin is great, as well as everyone else that I don't know personally but for sure work hard too. No LS460 and this time it was for a recall service. Kevin is great, as well as everyone else that I don't know personally but for sure work hard too. No issues, no complaints, keep up the great work! More

I've been dealing with Kevin for some time and it is always a pleasure to work with him. Service is great. He is always responsive, courteous and upfront with the service items that my car needs. He always a pleasure to work with him. Service is great. He is always responsive, courteous and upfront with the service items that my car needs. He also goes out of his way to alleviate any inconvenience related to any service item(s). Makes the overall experience that much more positive. While price/cost for repair is something that one always dread, what I appreciate the most is his candidness regarding price. Nothing is ever hidden so I am fine with paying the money. More

I have been working with Kevin since my first service. Kevin is friendly and goes out of his way to explain what is being done or required. Kevin is an asset to the service department and the reason I ret Kevin is friendly and goes out of his way to explain what is being done or required. Kevin is an asset to the service department and the reason I return to Lexus of Seattle for my regular service. More

Beyond extraordinary!!! That's how I would describe Beyond extraordinary!!! That's how I would describe my customer service experience with Kevin on Friday 5 Nov 2010. Kevin is THE MAN.. I Beyond extraordinary!!! That's how I would describe my customer service experience with Kevin on Friday 5 Nov 2010. Kevin is THE MAN.. I owe him so much thanks.... I had been dealing with a rogue tire and the tire company for at least a month. The tire was out of balance and the problem couldn't be solved. The tire dealer even said there was probably something wrong with the car and not the tire. Kevin spoke to the tire manager, described the problem and did not take NO for an answer. End result, problem solved and I was on my way. The car drives like a dream -- and it should it's a LEXUS. Once again thanks for everything Kevin!!!! More