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Lexus of Sacramento - Service Center
Sacramento, CA
1,842 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,842 Reviews of Lexus of Sacramento - Service Center
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October 31, 2024
Excellent job by Gus as always. Service was done on time and car was returned washed and ready to go. Service was done on time and car was returned washed and ready to go. More
by Bklyn5166
Employees Worked With
October 31, 2024
Always a great experience at Lexus of Sacramento service department. Service consultant Tracy is the best. I always make my appointments with her because she is knowledgeable, nice and professional. My bra department. Service consultant Tracy is the best. I always make my appointments with her because she is knowledgeable, nice and professional. My brake service on my RX350 was completed earlier than expected and Tracy called right away to let me know. 5 star service, thanks Tracy Phan Chan! More
by tommycat1658
Employees Worked With
October 25, 2024
Service was prompt. Gustavo explained the service my car needed. He answered all of my questions. He was most professional & I felt comfortable conversing with him. Gustavo explained the service my car needed. He answered all of my questions. He was most professional & I felt comfortable conversing with him. More
by Brenda Plass
Employees Worked With
October 19, 2024
Had an excellent service of my Lexus TX 350. It was fast and got my car back super clean. My service advisor V was outstanding, very helpful, polite and knowledgeable. Thank you Sacramento Lexus It was fast and got my car back super clean. My service advisor V was outstanding, very helpful, polite and knowledgeable. Thank you Sacramento Lexus for a great service. More
by John Auza
Employees Worked With
October 16, 2024
Today’s service at Lexus of Sacramento was great. Service Advisor Homer introduced himself to me and explained the service due. I found Homer both professional and friendly. I waited for my vehicle Service Advisor Homer introduced himself to me and explained the service due. I found Homer both professional and friendly. I waited for my vehicle. The new text messaging program keeps the customer advised as to the progress being made . I left Lexus of Sacramento in a timely manor and extremely satisfied. Thank you Homer and your Lexus Service Team More
by timetotrek
October 13, 2024
Extremely happy with the service provided by Daren. Wish the Lexus of Sacramento dealer improves the time of service to be faster. Wish the Lexus of Sacramento dealer improves the time of service to be faster. More
by TL
Employees Worked With
October 13, 2024
Excellent service provided by advisor Daren at Lexus of Sacramento. Wish that the dealer would improve the service time to be faster. Sacramento. Wish that the dealer would improve the service time to be faster. More
by TL
Employees Worked With
October 11, 2024
The customer service was great ! Homer was very attentive , fast , and efficient ! He was very professional and helpful with assisting me with questions I had . I believe he is a gre Homer was very attentive , fast , and efficient ! He was very professional and helpful with assisting me with questions I had . I believe he is a great asset to your company . I definitely will reach out to him for my next appointment! More
by aikemoto75ann
Employees Worked With
October 10, 2024
My service was great and very efficient. Gus was a pleasure to work with. I will return next service date. Thank you. Gus was a pleasure to work with. I will return next service date. Thank you. More
by 4service
Employees Worked With
