Lexus of Sacramento - Service Center

Routine service Routine maintenance service while I waited. Took a little less time than promised. Everyone at dealership is always courteous and knowledgeable (or Routine maintenance service while I waited. Took a little less time than promised. Everyone at dealership is always courteous and knowledgeable (or can find someone who is) More

Excellent service Christina always provides excellent customer service! This is my third Lexus car over the years and I have had no issues with the dealership. Everyone Christina always provides excellent customer service! This is my third Lexus car over the years and I have had no issues with the dealership. Everyone welcomes you and has a positive attitude toward the customer. More

Service Department Christina has provided an excellent service on my GS350. She always explained the details of all the repairs as needed. She also follow up after eve Christina has provided an excellent service on my GS350. She always explained the details of all the repairs as needed. She also follow up after every services by phone. She is a very knowledgeable and courteous service adviser. Thank you Christina! The Lexus of Sacramento has an excellent service department, and a top notch service adviser. I will not hesitate to recommend my friends to Lexus service center. More

Best service The best reason to buy a Lexus IS their phenomenal service. Everyone treats you with respect and courtesy. Excellent service advisors and they are e The best reason to buy a Lexus IS their phenomenal service. Everyone treats you with respect and courtesy. Excellent service advisors and they are efficient. More

Quick and painless I have been a Lexus customer since 1998 and have never been disappointed. I do have to say that I miss my long time service guy however, I hope to c I have been a Lexus customer since 1998 and have never been disappointed. I do have to say that I miss my long time service guy however, I hope to cultivate a new relationship with James. He was professional and informative. More

Service Maintenance The service was good, but we don't think that the windshield fluids were replaced and we will be contacting Brandy to see if that can be resolved. The service was good, but we don't think that the windshield fluids were replaced and we will be contacting Brandy to see if that can be resolved. More

First service of my GSF This was the 5000 mile service of my 2017 GSF, I did not have an appointment but the took me in anyway. This dealership always treats me like family, This was the 5000 mile service of my 2017 GSF, I did not have an appointment but the took me in anyway. This dealership always treats me like family, I've purchased several new vehicles from them. My service writer is Mike Huttleston , always friendly and takes care of my every need. More

Great Experience We were lucky to be able to deal with Jim again. I feel we got a great deal as we did the first time we dealt with him. He’s very knowledgeable abou We were lucky to be able to deal with Jim again. I feel we got a great deal as we did the first time we dealt with him. He’s very knowledgeable about the cars on the lot and helped us find the right fit for me. Thank you to Jim and Lexus for helping us get the car. More

LovemyRX350 Great service, easy to work with and they do an awesome job. I don’t even mind the 40 minutes I drive to get there. Great service, easy to work with and they do an awesome job. I don’t even mind the 40 minutes I drive to get there. More

Excellent Service AGAIN I had been away and not able to get the car in before leaving for vacation & I knew I needed to have oil change when I returned, I contacted Lexus of I had been away and not able to get the car in before leaving for vacation & I knew I needed to have oil change when I returned, I contacted Lexus of Sacramento Service Director Dave Torkelsen re: the overdue service needed, thankfully he was able to fit me in the next day as I had a wedding to attend out of the area. And a well deserved Thanks to Service Advisor Brandy Joseph also as she was able to have the 60k service performed the same day! More