Lexus of Sacramento - Service Center
Sacramento, CA
1,841 Reviews of Lexus of Sacramento - Service Center
LEXUS OF SACRAMENTO THE BEST IN THE COUNTY I have been going to this dealership for all my Lexus service and purchase recommendations for over 15 years. The service department has the most p I have been going to this dealership for all my Lexus service and purchase recommendations for over 15 years. The service department has the most professional team you would want deal with and all staff make you feel special and your needs are their primary concern. I have never been disappointed, overlooked, given misinformation or left less the extremely satisfied with excellent service. The service advisors all have the I can do attitude and go to great length to meet your needs. The service manager is the consummate professional and leads by example with personal and hands on attention to your needs. I continue to be impressed with how this dealership continues to get better every year and why I would not leave them for any other dealership. More
Service-oriented service I purchased my Lexus in 2002 and Lexus has provided consistent, trustworthy service. My service representative, Brandy, is always helpful, communicati I purchased my Lexus in 2002 and Lexus has provided consistent, trustworthy service. My service representative, Brandy, is always helpful, communicative, and honest. I have always received first-rate service from the other service reps when Brandy isn't there. More
Great customer service. Tracey always does an awesome job. Donuts are good too! Service is efficient, fast and the waiting area is solid. Overall, grea customer service. Tracey always does an awesome job. Donuts are good too! Service is efficient, fast and the waiting area is solid. Overall, great experience More
Best Service Ever The technicians are great, service people so nice and helpful, and I know that my car is in tip top condition and safe to drive. Thank You! The technicians are great, service people so nice and helpful, and I know that my car is in tip top condition and safe to drive. Thank You! More
Attentive and Courteous Those words describe your firm. Well done. It is a distinct pleasure to deal with a firm as well organized and efficient as this one. Everyone goes ou Those words describe your firm. Well done. It is a distinct pleasure to deal with a firm as well organized and efficient as this one. Everyone goes out of their way to be pleasant. More
SO HAPPY WITH LEXUS Lexus of Sacramento has been my dealer of choice for purchasing my vehicles and service after the sale. They always treat me like family. Everyone is Lexus of Sacramento has been my dealer of choice for purchasing my vehicles and service after the sale. They always treat me like family. Everyone is friendly and tend to my needs in a professional manor.My service writer is Mike Huttleston, he's always friendly and makes sure my vehicle is done perfectly and to my satisfaction. Always a pleasure to work with. More
Service consultation saved me money I was changing my oil too frequently. Brandy recommended a service interval that saved me money. They got me in and out quickly. I will definitely I was changing my oil too frequently. Brandy recommended a service interval that saved me money. They got me in and out quickly. I will definitely be coming back this dealership. More
Service I always request Mike because he explains everything very well, is curtious, & professional. He calls me with any updates. He has been helpful every t I always request Mike because he explains everything very well, is curtious, & professional. He calls me with any updates. He has been helpful every time. Thank you Lexus for hiring such capable employees. More
Great Service The ease of use and professional support you get as a customer is second to none. I have tried a lot of other brands and dealers and I would say the L The ease of use and professional support you get as a customer is second to none. I have tried a lot of other brands and dealers and I would say the Lexus dealership is easy to deal with. The people are super professional and they make sure to work you through the service plan and let you choose what options you want to work with. I will always go here, I have confidence my car gets the best and appropriate care. More
Service and Detail Tracey was very gracious and kept in communication with me. She made sure I was satisfied and not inconvenienced during my repair process. Kris Tran Tracey was very gracious and kept in communication with me. She made sure I was satisfied and not inconvenienced during my repair process. Kris Tran, was and is above and beyond exceptional with his customer service and quality of work. The detail his team provides is amazing. I always feel like I have a new car when they are done! Thank you Kris and Tracey for always making my experience with Lexus a positive one. More