Lexus of Sacramento - Service Center
Sacramento, CA
1,841 Reviews of Lexus of Sacramento - Service Center
Great Service! Brought in car for a problem, and as usual, my service representative Tracey Cach made sure my car was serviced promptly! Have continued to be impr Brought in car for a problem, and as usual, my service representative Tracey Cach made sure my car was serviced promptly! Have continued to be impressed with my experience at Lexus of Sacramento! More
20,000 mile service Lexus Of Sacramento has taken care of all my vehicles for years." Always a great experance!" Mike Huttleston is my service Rep. He always makes sure Lexus Of Sacramento has taken care of all my vehicles for years." Always a great experance!" Mike Huttleston is my service Rep. He always makes sure everything goes smoothly . He is always professional and helpful and treats me like family. When I leave my Lexus GS f in Mikes care I know it will be serviced properly ! More
120K Mile Service a Success Love working with Service Advisor Brandy. She has been kind of a good luck charm with my 2007 RX350. I always take my service record spreadsheet in Love working with Service Advisor Brandy. She has been kind of a good luck charm with my 2007 RX350. I always take my service record spreadsheet in with me because I've had incidental work done by others than Lexus of Sacramento in the past. Brandy and I go through the service plan and eliminate work that was already done incidentally. If I could go 4 1/2 stars, I would. Only reason for 4 star instead of 5 star rating is that I always feel like I'm paying a lot when I look at exactly what was done. When I compare the cost of the same service on my wife's 2008 Honda Accord at the Honda Dealer, it looks like I'm paying 20% more at Lexus dealership. I do like taking my car into Lexus of Sacramento much better than an Independent. The shuttle is a great convenience and the driver is very nice. More
Always a great experience! Mike Huttleston is my service representative. He is always so professional and helpful and he is a really nice person. I always know that if I have an Mike Huttleston is my service representative. He is always so professional and helpful and he is a really nice person. I always know that if I have any issues, Mike will get them resolved for me. Thank you so much, Mike. More
Great experience Lexus of Sacramento contacted me to schedule recall work-I really appreciated that. Mike was very professional. The shuttle was convenient, taking me Lexus of Sacramento contacted me to schedule recall work-I really appreciated that. Mike was very professional. The shuttle was convenient, taking me home and picking me up from home. I felt safe in the shuttle-drivers were very polite. More
Always Keeping my Lexus safe and fun to drive I had several bad experiences taking my Lexus to small local shops for maintenance and decided to always bring it to Lexus of Sacramento for everythin I had several bad experiences taking my Lexus to small local shops for maintenance and decided to always bring it to Lexus of Sacramento for everything. You have discovered things that need to be repaired and help me to keep my Lexus running safe and so fun to drive. I want to keep the car as long as I can, because it was my late husband's car and I think about him when I drive it. More
Well Oiled Machine Lexus of Sacramento is a "well oiled machine" that does everything right. Mike is a big part of why that machine runs so well! Thanks Lexus of Sacramento is a "well oiled machine" that does everything right. Mike is a big part of why that machine runs so well! Thanks More
Lexus Certified Warranty Service Appreciate the GREAT service Mike Huddleston provides when I come in to have my vehicle serviced under warranty. I will continue to use Lexus of Sacr Appreciate the GREAT service Mike Huddleston provides when I come in to have my vehicle serviced under warranty. I will continue to use Lexus of Sacramento for my warranty service. More
Super service It met my expectations in honoring my contract, the services appeared to be completed, the car appearance was cleaned, and Ryan attended to my request It met my expectations in honoring my contract, the services appeared to be completed, the car appearance was cleaned, and Ryan attended to my requests to my satisfaction. More
Tire pressure Had tire pressure warning light on despite checking the pressure with local shop. Dealer could find the problem, a small nail stuck in on one tire, an Had tire pressure warning light on despite checking the pressure with local shop. Dealer could find the problem, a small nail stuck in on one tire, and effectively fixed in no time. Thanks. More