Lexus of Sacramento - Service Center

Excelent customer service with Nick Cruz Lexus of Sacramento offers superior customer service if it comes to service department. Nick Cruz is always on the top of the task and never left us Lexus of Sacramento offers superior customer service if it comes to service department. Nick Cruz is always on the top of the task and never left us without solution. Also, his front man Joe provides excellent assistants when it comes to diagnosing the difficult issues. Thank you all, gentleman! Filip and Barbara Wronski More

Lexus of Sac is the BEST This is the only place I’ll ever take my car. I’ve only had positive experiences every time I come in. It will keep me coming back, and my next car wi This is the only place I’ll ever take my car. I’ve only had positive experiences every time I come in. It will keep me coming back, and my next car will be a Lexus. My advisor is, hands down, #1! More

Excellent services from Tracey and Nick to me for giving me a loaner car and excellent low charge. Thank you very much. I will be back for future service work and I will only ask for Tracey and for giving me a loaner car and excellent low charge. Thank you very much. I will be back for future service work and I will only ask for Tracey and Nick to help. More

I always have a great experience at Lexus of Sacramento! Time prevents me from doing a full review - maybe another time will be available to do something more - just not today - I'm babysitting grandkids tod Time prevents me from doing a full review - maybe another time will be available to do something more - just not today - I'm babysitting grandkids today. More

Very good experience! I have always enjoyed working with Lexus of Sacramento over the years, whether purchasing or servicing my cars. I look forward to working with them i I have always enjoyed working with Lexus of Sacramento over the years, whether purchasing or servicing my cars. I look forward to working with them in the future. More

As always, "COMPLETELY HAPPY WITH ALL ASPECTS OF SERVICE" As shared earlier in the review, "EXCELLENT SERVICE ALWAYS". No further comments are necessary at this point. Will share my positive ratings with othe As shared earlier in the review, "EXCELLENT SERVICE ALWAYS". No further comments are necessary at this point. Will share my positive ratings with others. OK? More

Excellent customer service My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! My service liaison was outstanding! Tracey was amazing! The best service rep I have ever had! She made the experience convenient and easy for me! She deserves recognition! More

Prompt, reliable, overall good service Service staff is knowledgeable, pleasant, and delivered the car in the timeframe committed. Loaner car was of top quality (and it's nice to see what Service staff is knowledgeable, pleasant, and delivered the car in the timeframe committed. Loaner car was of top quality (and it's nice to see what the new Lexus models are like). It's also nice to have the car returned freshly washed. More

10K Service We're very satisfied with the attention and service that we got. Ms Carson explained what's to be done and answered all our concerns. We're very satisfied with the attention and service that we got. Ms Carson explained what's to be done and answered all our concerns. More

Professionly polite Moved from Bay Area to Sacramento. Ryan Hansen has been my service manager. He has always been professional, polite & has good listening skills in r Moved from Bay Area to Sacramento. Ryan Hansen has been my service manager. He has always been professional, polite & has good listening skills in response to my questions. Retired, so not in the market for a new car. Ryan has represented Lexus to always comment on how great my car is regardless of its age. Just reassures me my investment is worthy of this Lexus dealership still handling my service needs, when I clearly have other options.. Everyone else, regardless of job title, also came across professionally polite. Seem s like their teamwork is in tune to support Lexus & the high end dealership it represents to customers. More