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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews

1,845 Reviews of Lexus of Sacramento - Service Center

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October 10, 2019

Great experience! I'm satisfied with my recent service! The dealer has done a great job and made my service convenient with a loaner car! Thank you! More

by hlubkuv20001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
October 09, 2019

Lexus Service Review Brandy was very helpful with my Lexus service and is even working on replacing a defective sunroof that is not covered by warranty. I was very please More

by Trina Muttera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
September 28, 2019

Consistantly great service Came in for a routine oil and filter change Mike suggested, since I was so close to 50K miles, that I have that service performed which included inspe More

by L Snowden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
September 28, 2019

Excellent service department, courteous and knowledgeable staff informed of what was going to be done and timely delivery. Well maintained facility and good follow up More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2019

Great service. Had a damaged tire and came in without reservation and didn't have a problem with replacement. Mike was great to work with as always More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
September 27, 2019

Great oil change service and wifi The service was great and they cleaned my car very nicely. I was able to use the wifi in the lobby on my laptop while I waited during my lunch hour. More

by GeraldE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
September 22, 2019

Service/Maintenance Services was fast and efficient. However, staff did not great me properly when I arrived to the dealer. I did not get a verbal explanation of what ser More

by louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
September 18, 2019

Love Lexus of Sacramento Christina is the BEST! She is wonderful to work with and we ask for her every time! Chuck went out of his way to answer all my questions regarding the More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Moore
September 16, 2019

Lexus Service It was okay and Nick Cruz is always great to work with but I feel Lexus service charges are way too high......could do better on the car washes. I vi More

by Lainie64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 07, 2019

Great Service. No complaints. Service at Lexus IS great. Staff is friendly. Gave me a loaner. Let me keep it for an extra day because my car was not done. More

by Wrathchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen
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