Lexus of Sacramento - Service Center
Sacramento, CA
1,841 Reviews of Lexus of Sacramento - Service Center
Very nice and helpful. Easy to make an appointment and get the right information. Good service. Easy to make an appointment and get the right information. Good service. More
Christina in service is great taking care of my Lexus service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not h service needs. She wrote down all my paperwork quick. She informed me about what was done to my Lexus. All my services done there was quick and not have to wait long. You can depend on her telling you what you vehicle needs and not selling you extra stuff not needed More
Homer was really helpful and knowledgeable. I look forward to coming back and getting service again I look forward to coming back and getting service again More
I was disappointed in one aspect of my service appointment. When the car was being checked in, I pointed out to Gus that I had accidentally scraped the garage door frame when backing the car out. appointment. When the car was being checked in, I pointed out to Gus that I had accidentally scraped the garage door frame when backing the car out. Gus assured me that the white paint on the left front fender would be buffed out. It wasn’t done, and no mention of it not being done was made when I picked the car up. Also, I noticed on my drive home, there was a slight roughness in the engine at lower speed. Don’t really know what that was, but it was not mentioned in the report. Other than that everything seemed OK. More
Excellent service! Technician Basel was courteous, friendly, professional and went out of his way to explain the service and go over the results. Scheduling was promp Technician Basel was courteous, friendly, professional and went out of his way to explain the service and go over the results. Scheduling was prompt and on time, and Basel took the time to listen and let me know my car’s service was important. More
I was treated with the utmost disrespect, and I didn’t appreciate it not one bit appreciate it not one bit More
Always a great experience at Lexus of Sacramento. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. More
We’ve been with this dealership with all 3 of our Lexus vehicles. Always a great experience with great service representatives. Very knowledgeable and they don’t push services. vehicles. Always a great experience with great service representatives. Very knowledgeable and they don’t push services. More
Homer Mendoza did an excellent job determining how to approach the service my car needed and getting it done. Tremendous customer service! approach the service my car needed and getting it done. Tremendous customer service! More
My experience was good and the employees was very welcome, friendly atmosphere, and polite. Company was very clean. welcome, friendly atmosphere, and polite. Company was very clean. More