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Lexus of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
3,018 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,018 reviews

February 14, 2025

Excellent service! Technician Basel was courteous, friendly, professional and went out of his way to explain the service and go over the results. Scheduling was promp More

by tayoung714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Lexus of Sacramento responded

Thank you for sharing your experience with us! We're delighted to hear that Basel provided excellent service and made sure everything was clear during your visit at Lexus of Sacramento. We appreciate the feedback and look forward to serving you again in the future!

February 12, 2025

I was treated with the utmost disrespect, and I didn’t appreciate it not one bit More

by Broader.detail-5a@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daren Malone
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Lexus of Sacramento responded

Customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Russ McDuffie - Service Director - 916.465.6291

February 07, 2025

Always a great experience at Lexus of Sacramento. My advisor Christina Carson is wonderful and is beyond professional. She was able to help me and answer any questions I had. More

by bryan_2o9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Lexus of Sacramento responded

Bryan, we're delighted to hear that Christina provided you with exceptional service at Lexus of Sacramento. Thank you for sharing your positive experience!

January 28, 2025

We’ve been with this dealership with all 3 of our Lexus vehicles. Always a great experience with great service representatives. Very knowledgeable and they don’t push services. More

by SACDRAGON81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Simirrioti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Lexus of Sacramento responded

Thank you for your continued trust in Lexus of Sacramento! We're delighted to hear that our service representatives have consistently provided a knowledgeable and pressure-free experience. We look forward to serving you again with the same dedication!

January 26, 2025

Feeling welcome here! Everyone is friendly &kind! It’s very helpful w/Lift service ! Thank you all! More

by fencymai49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy
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Jan 27, 2025 -

Lexus of Sacramento responded

Your kind review warms our hearts! Thank you from the Lexus of Sacramento Team!

January 26, 2025

Homer Mendoza did an excellent job determining how to approach the service my car needed and getting it done. Tremendous customer service! More

by Modr81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Homer Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of Sacramento responded

We're delighted to hear that Homer provided excellent service at Lexus of Sacramento. Thank you for sharing your experience with us!

January 24, 2025

My experience was good and the employees was very welcome, friendly atmosphere, and polite. Company was very clean. More

by Rhondamriddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Lexus of Sacramento responded

Rhonda, we're delighted to hear you enjoyed a welcoming and friendly atmosphere at Lexus of Sacramento. Thank you for highlighting our clean environment and polite team!

January 24, 2025

Gustavo communicated with me and kept me up to date perfectly throughout. He also treated me with the utmost respect. More

by michaeltrovato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of Sacramento responded

Michael, we're delighted to hear that Gustavo provided excellent communication and respectful service at Lexus of Sacramento. Thank you for sharing your experience!

January 06, 2025

I had a minor service done, but as usual it was a smooth effortless appointment. My Lexus is 10 years old and I have had all of my service done at this location and I’m highly satisfied with their commitmen More

by Dln95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Lexus of Sacramento responded

Thank you for your loyalty and kind words about Lexus of Sacramento! We're delighted to hear that our team consistently provides a smooth and satisfying service experience. We look forward to continuing to care for your vehicle in the future!

January 05, 2025

I recently bought a car from Lexus of Sacramento. This was one of the best car buying experiences I have ever had. More

by Justinvarady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Soltero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lexus of Sacramento responded

Justin, we're delighted to hear that your car buying experience at Lexus of Sacramento was one of the best you've had! Thank you for choosing us and enjoy your new vehicle!

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