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Lexus of Sacramento

Sacramento, CA

4.7
2,981 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,981 reviews

November 25, 2013

Everyone was very friendly and helpful. They were very knowledgeable about the cars. It was hard for me to make up my mind between the G X and the L X.but they were patient this is our third Lexus and we More

by Ssh1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jesus Robles, Ron Kaulen
November 24, 2013

My experience at the Lexus of Sacramento was excellent. Sales associate Michael An was very nice and showed us every car we wanted to see. He made us very comfortable, offered us water and snack. Bryan, Mi More

by cathy_cx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Glass, Michael An
November 21, 2013

The Cashiers Office for to credit my Castro Oil $10 check. I called and talked Mike (11/120/13, 1 p.m.), he verified the mistake. Asked if I wanted to return, I said it was too far, but possibly cred More

by Eileen6999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 10, 2013

Sales process was excellent with each person at the dealership going the extra mile to make the sale happen. I could not be happier. Kent was the "make it work" deal maker and I appreciate that. Exce More

by Johnaussie2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kennedy, Brandy Joseph
November 07, 2013

Very happy with my car. The service was great. They offered me a loaner while my car was being worked on for a week. I didn't miss any days of work nor had to spend money on a rental. My car was clean More

by lanafay1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 05, 2013

Lonnie Daily was the biggest factor,our car is in the shop at Roseville Lexus.Lonnie helped us over the phone and didn't give us a sales pitch our car is still at Lexus in Roseville with no status yet. More

by wongnumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Daily
November 03, 2013

It is overall an great purchasing experience. I will be happier if the price is less expensive though. The service is great, and I will definitely recommend this dealership to my friends. More

by ziyiguo100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wert
October 28, 2013

Brandy Joesph is the best customer service representative ever! Timely, friendly, professional and informative. Brandy has excellent communication skills and keeps me informed through out. More

by lyngras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Joseph
October 27, 2013

This is the third Lexus I have purchased from this dealership, and it again lived up to its 5 star rating. I did lots of research beforehand which led me to Mike Kennedy who got the process started. K More

by jobotch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kennedy, Mark Castoreno
October 26, 2013

I was very pleased how easy it was to schedule the 5K maintenance for my ES300h, and with how quickly the technicians completed the service. I love this Lexus dealership and am a repeat customer! More

by risch40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
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