Lexus of Sacramento

Always a great experience 2nd car from Ron Kaulen at Sacramento Lexus, and was a great experience. He made it a very pleasant day and did everything he could to make sure we dr 2nd car from Ron Kaulen at Sacramento Lexus, and was a great experience. He made it a very pleasant day and did everything he could to make sure we drove home happy. Still can't stop smiling 😀 More

Amazing Dealership I have been to Lexus of Sacramento a few times. I purchased an IS300 and RX430 from this dealership and the level of professionalism and service I rec I have been to Lexus of Sacramento a few times. I purchased an IS300 and RX430 from this dealership and the level of professionalism and service I received was phenomenal! I work with Jamal Kabir when I go in and he always takes care of my needs. He made the purchase process stress free and gave me a really great deal on both of my cars. I always recommend this dealership and Jamal to anyone that is in the market for a Lexus. The entire staff is really friendly and provides outstanding customer service. They have earned my business for life. More

Amazing Service I always see Christina Carson when I need my car serviced. She always takes care of my needs and makes sure I am completely satisfied before I leave w I always see Christina Carson when I need my car serviced. She always takes care of my needs and makes sure I am completely satisfied before I leave with my car. If something comes up while they are working on the car, Christina will give me a call and explain the situation. She will be honest and let me know if it needs to be repaired now or if it can be addressed at a later time. The quality of work they do at the dealership is amazing. I always recommend Lexus of Sacramento and Christina if you need service on your Lexus. She will take care of your car like it is her own. More

Don Wert is exceptional The people at Sacramento Lexus were wonderful, and Don Wert is exceptional! He was very knowledgeable about inventory, patient and respectful, and hi The people at Sacramento Lexus were wonderful, and Don Wert is exceptional! He was very knowledgeable about inventory, patient and respectful, and his follow up was thorough. I would highly recommend buying a car from him, and hope to in the near future. More

Completely Satisfied David Williams went to bat for us. Treated us with respect, answered all of my questions promptly. Worked with us and gave us a suitable offer. That's David Williams went to bat for us. Treated us with respect, answered all of my questions promptly. Worked with us and gave us a suitable offer. That's why we bought our NX200T from Lexus of Sacramento. Also the Tech support is knowledgeable and ready available to answer any questions regarding the very cool high tech gadgets in my new car. More

Friendliness and professional experience buying new car This is our second Lexus we purchased from Lexus of Sacramento. The process is very long but the employees were very patient and informative. Great c This is our second Lexus we purchased from Lexus of Sacramento. The process is very long but the employees were very patient and informative. Great customer service. Thank you to all employees at Lexus More

Amazing Service!!!!!!! Ron it was a pleasure meeting you. thank you for amazing service. you are the best. as long as Ron works for Lexus of Sacramento this will be my deale Ron it was a pleasure meeting you. thank you for amazing service. you are the best. as long as Ron works for Lexus of Sacramento this will be my dealership of choice. More

Caring Service Advisor I have had the pleasure to work with Tracey for a little over a year and a half. She has made servicing my Lexus a joy and not the typical cringe wort I have had the pleasure to work with Tracey for a little over a year and a half. She has made servicing my Lexus a joy and not the typical cringe worthy experience some other dealers have left me upon arriving and leaving. Tracey has displayed honesty, patients, and is a great communicator when dealing with estimated completion times and or explaining issues with the car while being serviced. I am never left in the dark with anything and I always get a call to ask permission if we need to move forward with a task. She understands how serious i am with my car so she takes extra care to ensure my car is taken care of before the keys are handed to me. I don't see that very often. Tracey is also very personable we sometimes catch up for 10+ mins before we actually get to the service call. if you are looking for a service advisor give Tracey a call you will not be disappointed. More

Customer Service..Ron Kaulen, the Guy Shout out to Rob Kaulen, from day one Ron showed nothing but respect to me as the customer and not my husband. This was about me and Ron took the tim Shout out to Rob Kaulen, from day one Ron showed nothing but respect to me as the customer and not my husband. This was about me and Ron took the time to address me and walked me through/ details of my RX 350 SUV. I texted Ron and he responded back right away. As business owners, customers service is our main goal and Ron didn't even know at the time we were business owners. Ron thank you so much it was a pleasure.😊 More

Luxury Lemon They Refuse to Repair I have a 2014 RX350 with electrical problems. I've taken it in three times already and now I need to take it in a fourth time. I've left emails and vo I have a 2014 RX350 with electrical problems. I've taken it in three times already and now I need to take it in a fourth time. I've left emails and voicemails and they refuse to call me back. No one will take responsibility for the issue including the general manager, Christian Simon. More