Lexus of Sacramento

Ron Kaulen was excellent If you are going to Lexus of Sacramento you can be confident that Ron Kaulen will be honest about what is possible. From the first moment we began tal If you are going to Lexus of Sacramento you can be confident that Ron Kaulen will be honest about what is possible. From the first moment we began talking to Ron, you could tell he was different in every positive respect from what you might think about among car salesmen. Having purchased six Lexus vehicles over the past several years, this was only the second time we completed the deal with Lexus of Sacramento. If it were not for Ron, we definitely would have purchased our ES300h at a competing dealership. More

Excellent Customer Service Car buying is usually a horrible experience where everyone at the dealership tries to screw you over. Basically a worse experience than going to the Car buying is usually a horrible experience where everyone at the dealership tries to screw you over. Basically a worse experience than going to the dentist. Ron Kaulen made this experience the exact opposite of that. No t square sheet, no pressure, no shady sales tactics. We received a fair price on the car, an AWD L-Certified NX 200t, and my wife now has a car she loves. The warranty is fantastic, unlimited miles and the car is exactly what she wanted. I would absolutely recommend this dealership and working with Ron, a true professional. More

Special Personalized Service My lease was up so I had to get something new. My sales person Ron Kaulen was aware that I was debating between leasing another new car or perhaps ge My lease was up so I had to get something new. My sales person Ron Kaulen was aware that I was debating between leasing another new car or perhaps getting an L-certified Lexus. We had talked about what I wanted, so when he saw a preowned Lexus that had everything I wanted, he called me and told me to come in and take a look. I ultimately bought that car and I am really grateful. There was never any pressure and I felt like there was a genuine desire to get me into the car that was best-suited for me. I got an incredible warranty and service package and am really happy! More

Great customer service We arrive at Lexus of Sacramento for a text drive only. We meet Robert and he was very knowledgeable of the car functions, he also introduced us to Ka We arrive at Lexus of Sacramento for a text drive only. We meet Robert and he was very knowledgeable of the car functions, he also introduced us to Kathy who was great to work with and closed the deal with her. More

Professional, knowledgeable, courteous Dave’s team is very professional and performs to a high standard. I am very pleased with the quality of work that is done at this dealership. Dave’s team is very professional and performs to a high standard. I am very pleased with the quality of work that is done at this dealership. More

Best ever!` Everything always goes as arranged, from setting the appointment, to discussion of work to be done, to the amount of time necessary. The personal con Everything always goes as arranged, from setting the appointment, to discussion of work to be done, to the amount of time necessary. The personal contact is always very friendly and helpful. The quality of the service is impeccable. More

Thank you Lexus of Sacramento I worked with Don Wert and he was very helpful. I told him what I was looking for, which was a Certified Lexus 350 GS AWD. I discovered these cars are I worked with Don Wert and he was very helpful. I told him what I was looking for, which was a Certified Lexus 350 GS AWD. I discovered these cars are hard to find on the west coast. Don checked in every few months to see if I had found one and when Lexus of Sacramento had exactly what I was looking for he got in touch with me. Don is knowledgeable about the car and has years of experience. Whenever I e-mailed Don, he responded immediately. He communicates clearly and is thorough. Lexus of Sacramento was a good experience, and I highly recommend you work with Don Wert. Janet More

Great Buying Experience My wife and I went in with a particular vehicle in mind. Upon arriving we were promptly greeted by Kent Owens (whom we had an appointment with). Ken My wife and I went in with a particular vehicle in mind. Upon arriving we were promptly greeted by Kent Owens (whom we had an appointment with). Kent did a fantastic job of going over the vehicle's features, taking us through a test drive, and made the purchasing about as easy going as it could be. My wife and I both appreciated all of his candor and help through the process. More

Joyful experience! I told Charlie at the outset that I wanted to buy locally, buy from him, and wanted to have fun doing so. He made that happen! Sam is incredibly w I told Charlie at the outset that I wanted to buy locally, buy from him, and wanted to have fun doing so. He made that happen! Sam is incredibly well-suited for her job. She is endlessly patient and willing to go over the same ground until I was comfortable. Mike is very professional and thoroughly explained all my options. He realized that I was pretty tired by the time I got to him and modified his presentation to accommodate me. I very much appreciated his flexibility. From the moment that fate had Charlie open the door for me until Sam took the photo with the red bow, this was the car-buying experience I had hoped for. Thanks to your great team! Gloria Harmon More

Always an easy service appt Coffee and tea, water bottles, donuts or bagels while u wait. Watch tv or use a private computer cubicle. Or get a loaner car. Great! Coffee and tea, water bottles, donuts or bagels while u wait. Watch tv or use a private computer cubicle. Or get a loaner car. Great! More