Lexus of Sacramento

Great service with superb oil and super car wash/cleaning. The oil used in Castrol GTX full synthetic, which is the best in my estimation, and the car wash and cleaning of the interior was superb, and far beyo The oil used in Castrol GTX full synthetic, which is the best in my estimation, and the car wash and cleaning of the interior was superb, and far beyond what I've experienced at another Lexus dealer. Nice waiting area with WIFI and plenty to read. Had a follow up item with the service manager, and Dave was extremely helpful and generous with his time (and even supplied me with some tire dressing when I mentioned that what the dealer was using worked better than what I have been able to find myself). Dave really goes the extra mile to ensure that you are satisfied with their service. I am very fortunate that this is our local Lexus dealer. More

Excellent Experience! Everybody was very nice and extremely helpful. I felt very comfortable. They went above and beyond. I appreciated the help moving my things from on Everybody was very nice and extremely helpful. I felt very comfortable. They went above and beyond. I appreciated the help moving my things from one car to the next. Great job! More

Purchased a 2018 NX300 Internet-Mike Kennedy and Kent Owens were so nice, listened to my questions, and took the time to explain everything about this car. The test drive Internet-Mike Kennedy and Kent Owens were so nice, listened to my questions, and took the time to explain everything about this car. The test drive with Kent was informative and helpful. He was personable and funny as he carefully explained the safety features which were very important to me. Mike Kennedy was very gracious as we went through the buying process. I was pleased with my trade-in offer and the Lexus loyalty discount. I appreciate his efforts in making this buying experience so satisfying. More

Efficient and responsive to customer needs Sales Consultant - Vladi Samodarov is very knowledgeable, efficient, polite, and patient with a cheerful disposition. After a short conversation he u Sales Consultant - Vladi Samodarov is very knowledgeable, efficient, polite, and patient with a cheerful disposition. After a short conversation he understood my needs and addressed appropriate sale options with professionalism allowing me to make my own choice. The sales team is incredibly efficient and make the whole purchase experience very smooth. More

Superior Service Service department continues to be top notch in every way. Dave Torkelson and his team provide the cornerstones of good service: quality, efficiency, Service department continues to be top notch in every way. Dave Torkelson and his team provide the cornerstones of good service: quality, efficiency, and cost. They have my highest confidence. More

Best experience Was the best experience with a car dealership ever, everyone was polite and explained everything Kent thought he over explained but that's what we lik Was the best experience with a car dealership ever, everyone was polite and explained everything Kent thought he over explained but that's what we liked, and the tech person she was very helpful, everyone was very professional, but as they said your part of the family now and we feel like it so far. Thanks again for a great experience. More

Efficient and helpful service! Adviser Tracy was helpful and see to all my needs were met in a very efficient manor ! It was Saturday and yet she still get services needed done on m Adviser Tracy was helpful and see to all my needs were met in a very efficient manor ! It was Saturday and yet she still get services needed done on my car! More

Outstanding Team Thank you, thank you, thank you for making my purchase experience so easy . Your professionalism and patience with me were outstanding Once again th Thank you, thank you, thank you for making my purchase experience so easy . Your professionalism and patience with me were outstanding Once again thank you. More

Lexus of Sacremento is the way to buy a car After searching and searching to find my dream vehicle, I am so happy to have finally found it at Lexus of Sacermento. Right when we walked onto the l After searching and searching to find my dream vehicle, I am so happy to have finally found it at Lexus of Sacermento. Right when we walked onto the lot we were greeted by Chuck and taken immediately to the vehicle we were inquiring about. He was so knowledgeable about not only the vehicle we purchased, but all of the cars on the lot. Chuck went above and beyond in all aspects of the sale. He answered all of our questions, kept us updated throughout the financing process, ensured that our needs as customers were being met financially, and was completely friendly and made us feel comfortable. The biggest thing I was surprised about was, we laid out our financial requirements for Chuck, and this is when we expected to be hit with a bunch of fees and negotiations with fluctuating prices. There was none of that! No hassle at all! Chuck took everything we said, and completely advocated for what we wanted and he delivered. This was such a different experience compared to other dealers we were working with. Chuck was absolutely incredible and both of my parents want to come back in the future to purchase Lexus vehicles from him. In addition to this, I live in Nevada and Chuck drove my car all the way to my state which easily saved me around $1000. All in all, Chuck and Lexus of Sacrememto was wonderful and I will definitely be a returning customer. More

Striving for an A + I always have my Lexus serviced at Lexus of Sacramento, because everyone works as a team to make the experience the best it can be for their customers I always have my Lexus serviced at Lexus of Sacramento, because everyone works as a team to make the experience the best it can be for their customers. Last week there was a glitch in the paperwork system which caused me to wait an extra hour. The next day when I talked to the service manager, he went out of his way to make it right. Today when I took my car in for the follow up service, the team was back on their A game. Small mistakes happen, but what is important is how a business strives for that A+! More