Lexus of Sacramento

Great Visit at the Service Department I had several miscellaneous things that needed to be taken care of. It was not time for a regular service but I still received great care. The commu I had several miscellaneous things that needed to be taken care of. It was not time for a regular service but I still received great care. The communication was excellent, informing me they needed to order a part and they would need the car overnight until the next day. Thank goodness for the loaner car I had, it made the unexpected overnight service stress free. More

Mike Huttleston is a great service rep and always goes out o Mike always goes out of his way to help me with my Lexus service needs. My LS460 was in for intermittent wipers that did not work and he saw to it th Mike always goes out of his way to help me with my Lexus service needs. My LS460 was in for intermittent wipers that did not work and he saw to it that the situation was corrected. More

Tracy Cach was the best service person you will ever meet. I rate my service 10 out of 10. My service person makes sure my serives get done and done correctly. Tracy has been wonderful help since I had my RX I rate my service 10 out of 10. My service person makes sure my serives get done and done correctly. Tracy has been wonderful help since I had my RX450. More

I had receive warm welcome and good customer servives f I received good customer service and warm welcome from advisor. She had assited me in verifying all issues related to past and current services in my I received good customer service and warm welcome from advisor. She had assited me in verifying all issues related to past and current services in my car. More

Excellent service Ryan is very friendly and helpful. I really appreciate the car wash and a loan car while I am waiting for my car to be serviced. Ryan is very friendly and helpful. I really appreciate the car wash and a loan car while I am waiting for my car to be serviced. More

Excellent service from Brandy I called for an appointment to fix the support struts on the trunk, to replace the wiper inserts, and for a complete detailing. When I arrived, Brand I called for an appointment to fix the support struts on the trunk, to replace the wiper inserts, and for a complete detailing. When I arrived, Brandy was ready for me. As always she was knowledgeable and professional Where her skills are particularly exceptional are her memory of customers, her sense of humor, and her efficiency. She knows how much I love my SC. She remembers the first one I had (which was totaled in a rear-ender), and she and your staff have given exceptional care to its replacement. Brandy always delivers exceptional service, and she is a definite asset to the dealership. More

Fantastic buying experience Purchased 3 cars from this dealership and fully satisfied every time. Highly recommend buy from lexus of Sacramento if looking for a car in Sacrament Purchased 3 cars from this dealership and fully satisfied every time. Highly recommend buy from lexus of Sacramento if looking for a car in Sacramento. More

Fast and convenient Tracy is great! She’s provided excellent service to me over the years and her excellent customer server keeps me coming back. I would definitely recom Tracy is great! She’s provided excellent service to me over the years and her excellent customer server keeps me coming back. I would definitely recommend her to friend for service needs. More

New car purchase I came into dealership to just look. I had an idea what I desired but my wife wanted all the bells and whistles on her car. Kent Owens introduced hi I came into dealership to just look. I had an idea what I desired but my wife wanted all the bells and whistles on her car. Kent Owens introduced himself and quickly directed us as to what was available. Kent is an extremely accomplished. comunicator and patient. He didn’t try to sell us a car but politely addressed the issues we presented. While looking for a Rx450h, we kept passing a car that drew me in closer each time by. Kent took us for a test drive in the Rx and when we returned parked next to the alluring machine that was beckoning me over. We test drove that car as well. Consequently, due to excellent financing and salesmanship, we purchased the Rx450h. Kent never pressured or pushed a sale. As a result, I also purchased the mystery automobile that immediately captured my interest. I didn’t come to the dealership that day to buy a car but with Kent Ownens help I left with two. My new LS500 is a race car in discise as a luxury vehicle. Thanks for all the help Kent James Bawden More

NX 300H Bought a new NX 300H through the Costco program. Dave Williams was the contact. He was friendly, courteous and efficient. The finance manager, Mike Zi Bought a new NX 300H through the Costco program. Dave Williams was the contact. He was friendly, courteous and efficient. The finance manager, Mike Zinda was also friendly, courteous and efficient. Had to wait for them to get the vehicle from another dealership, but other than that, a great experience. More